Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed.
If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management. Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.
1) Develop procedures to ensure Priority Mail billing determinants are produced using documented, repeatable processes that include regular updates to ensure the accuracy of volume and revenue calculations.
$0
Open
Agree
2
Consult with the Office of General Counsel to determine whether to file corrected FY 2021 billing determinants to the Postal Regulatory Commission
We recommended management develop package status descriptions that explain missing scan events and enhance explanations for messages such as for "Out for Delivery", "In Transit", or nondescriptive facility names on its tracking websites.
In coordination with the Vice President, Facilities, develop a plan to identify all repair and maintenance costs at the retail facility level.
$0
Open
Agree
2
In coordination with the Vice President Facilities, direct personnel to record all repair work and associated costs at retail facilities in the appropriate data systems, in accordance with Postal Service policy.
$0
Open
Agree
3
In coordination with the four Vice Presidents, Retail and Delivery Operations, prioritize and develop a plan to address all outstanding building safety, security and maintenance issues identified at facilities selected by the Office of Inspector General.
Evaluate options for workhour and workday limits and develop specific retention programs for rural carrier associates, processing postal support employees, and mail handler assistants.
$52,113,161
Open
Agree
2
Communicate management responsibilities and provide oversight to ensure compliance with Postal Service Form 1750, Employee Evaluation and/or Probationary Report requirements for applicable non-career employees.
$0
Closed
Agree
3
Establish an official process that requires performance evaluations to be conducted and documented during rural carrier associates' probationary periods.
Implement a plan to train clerks and supervisors at the Miami Processing and Distribution Center on proper mail flow procedures in processing operations and verify these procedures are followed.
$0
Closed
Agree
2
Verify that issues with late arriving mail to the Miami Processing and Distribution Center are entered into the Mail Arrival Quality/Plant Arrival Quality system and steps are taken to resolve these issues.
$0
Closed
Agree
3
verify that a Zero Base review is completed and related actions are implemented at the Miami Processing and Distribution Center.
$0
Open
Agree
4
Coordinate to develop and implement a plan to verify load scanning at the Miami P&DC is consistently completed in accordance with policy.
Reinforce Plant Verified Drop Shipment document completion, retention, and verification requirements and improve upon the current oversight process to monitor compliance.
$0
Open
Agree
2
Evaluate financial incentives, provide additional training, or enhance controls over the use of paper forms PS 8125, which could include limits on the number of containers or mailpieces that could be inducted.
