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Election and Political Mail
How Can the Postal Service Improve Passport Operations?
Partnering for Health: Potential Postal Service Roles in Health and Wellness
How Well Did USPS Perform During the FY 2021 Peak Mailing Season?
How Effectively Does the Postal Service Retire Business Applications?
How Efficient is the Postal Service Peak Season Hiring Process?
How are Vehicle Accidents in Your Organization Being Reported to Management?
Fall 2020 Semiannual Report to Congress
Election and Political Mail

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Recently Posted

Document Title
Mail Delivery and Customer Service Operations – Holiday City Station, Memphis, TN
Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI
Report of Investigation – Case No. 21INV00469
Partnering for Health: Potential Postal Service Roles in Health and Wellness
Management Alert – Excessive Wait Times to Accept Commercial Mail Shipments at the Cleveland P&DC
Service Performance of Election and Political Mail During the November 2020 General Election
Voyager Card Transactions – Brick, NJ, Post Office
United Airlines to Pay $49 Million to Resolve Criminal Fraud Charges and Civil Claims
Refunds of Permit Postage and Fees – Hagerstown, MD, Post Office
Stamps, Money Orders, and Cash – Los Angeles, CA, Barrington Station
Peak Season Air Transportation
Misrouted Mail Within the U.S. Postal Service Network
Testimony of IG Tammy L. Whitcomb on Legislative Proposals to Put USPS on Sustainable Financial Footing
Payments to Contract Postal Unit and Village Post Office Suppliers
Pandemic Volume and Revenue Projected Scenarios
Voyager Card Transactions - Elizabeth, NJ, Post Office
Property Condition Reviews – Maplewood, North County, and Brentwood Post Offices
Management Alert – Issues Submitting and Processing Change of Address Requests
Refunds of Permit Postage – Washington, D.C., Main Office Window
Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL
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Latest Blog Posts

An Rx for the Postal Service: Opportunities in Health Benefits

Did you know the U.S. Postal Service plays a significant role in contributing to the health and wellness of the people it serves?

While many of you likely rely on the Postal Service to bring prescription medications to your doorstep on an ongoing basis, there are numerous other important...

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When Mail Takes a Wrong Turn

Have you ever tracked a piece of mail and noticed it seems to be taking a not-so-direct journey? This sometimes happens when the Postal Service mistakenly sends mail to the wrong facility. But why does this happen, and how often?

We sought to answer those questions in a recent...

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Modernizing Elevators — Going Up? Or Down?

Like just about everything else, elevators age and break down. Just ask the U.S. Postal Service, which operates about 1,200 elevators — used to move mail as well as people — at more than 500 facilities nationwide. A little more than five years ago, the Postal Service established the Elevator...

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Latest Audit Asks

How Can the Postal Service Improve Passport Operations?

In fiscal year (FY) 2020, the Postal Service executed close to 4.4 million first-time passport applications – a 34 percent decline from FY 2019’s 6.6 million. Decreased international travel during the COVID-19 pandemic was likely the cause.

Certified Postal Service employees who serve as...

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How Well Did USPS Perform During the FY 2021 Peak Mailing Season?

Each year, increased mail volume during the peak season puts significant strain on the Postal Service’s processing and distribution network. During 2020, increased package volumes and reduced employee availability resulting from the COVID-19 pandemic put even more strain on the network. This...

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How Effectively Does the Postal Service Retire Business Applications?

The Postal Service relies on more than 32,000 facilities connecting with hundreds of systems to support mail processing and delivery, technology operations, and customer service. Most of these systems are classified as business applications which support essential business functions such as...

Read More

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In a self-initiated audit, #USPSOIG'>#USPSOIG recently evaluated mail delivery and customer service operations at the #USPS H… https://t.co/yQPG7LvD4Z
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What does #USPSOIG define as waste? The extravagant or needless use of government funds or property that results fr… https://t.co/wqw3iBGrtt
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@danbot89027945 Hello Dan, If you believe mail theft was committed by a non-postal employee, please file a complain… https://t.co/m6pxsP2RSp
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#USPSOIG is currently seeking someone highly skilled in leadership coaching and facilitating employee engagement in… https://t.co/DNXrwjWgsC
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The latest #USPSOIG audit focuses on potential scanning and mail delivery risks at the West Milwaukee (WI) Branch p… https://t.co/mJ6Qrapy5E
Mar 17
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