You may not have heard the term advance electronic data (AED), but that’s likely to change with the Synthetics Trafficking and Overdose Prevention (STOP) Act in place. AED, which includes information about a package’s content, is an important component in ensuring the security of packages coming...
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U.S. Postal Service delivery points are increasing each year. Package volumes are rising steadily as well. And so are customer expectations. This paradigm tends to lead to an increase in customer complaints, especially when delivery performance doesn’t meet expectations.
Given these...
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Most people know the start to the TV show Law & Order: In the criminal justice system, the people are represented by two separate yet equally important groups… If we were teeing up the OIG for an introduction in that vein, it might go like this: The OIG mission is to...
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The Postal Service hires non-career employees and temporary employees to supplement its regular workforce to help reduce staffing costs. The non-career employees earn lower wages than full time staff. The turnover rate of non-career employees is higher than the Postal Service wants. Reducing non...
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@ oiguspsIn our latest #OIGAudit report, we evaluated mail delivery issues – particularly the scanning process – at #USPS Ce… https://t.co/5Vhb84UXc6
The objective of our latest #OIGAudit identified opportunities to enhance controls #USPS uses to monitor No Sale tr… https://t.co/t3mkkE6Dvr
What impact does the #STOPAct have on #USPS AED and the opioid crisis? Find out in our latest #OIGBlog:… https://t.co/cYG3Af65qY
@lovesblues Hello, Leah. Thanks for your message. For mail theft, we recommend filing an online complaint with our… https://t.co/7FngHYNy4z
@xallikittyx Hello, Alli. Thank you for your message. If your issue has not yet been resolved by the USPS Office of… https://t.co/HM05wfi1xV