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How Do Employees Absent Without Leave Affect the Postal Service?

How Can the Postal Service Reduce Trips that are More than Four Hours Late?

Is Seamless Acceptance Achieving its Goal in the Mail Acceptance Process?

Revenue and Costs in the Retail Network

Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic

Partnering for Health: Potential Postal Service Roles in Health and Wellness

Election and Political Mail

Recently Posted

Document Title
Mother, Son Who Sold Drugs on Dark Web Sentenced to Combined 18 Years in Prison
Voyager Card Transactions - Chino, CA, Post Office
Integrity of the U.S. Postal Service’s Social Media Presence
Delayed Mail at the Phoenix, AZ, Processing and Distribution Center
Issues Identified in International Package Operations – Chicago International Service Center
Fiscal Year 2020 Selected Financial Activities and Accounting Records
Scheduled Hours and Payments for Highway Contract Routes
Mail Delivery and Customer Service Issues – Olathe East Branch, Olathe, KS
Management Alert – Negotiated Service Agreement Price Tables Sent Unsecured to Vendors
Voyager Card Transactions – Monroe, NY, Post Office
International Election Mail Observations for the 2020 General and 2021 Georgia Senate Runoff Elections
Mail Delivery and Customer Service Operations – Castle Rock Main Post Office, Castle Rock, CO
Former Post Office Supervisor Sentenced for Stealing Cash from Mail
Stamps, Money Orders, and Cash – Burbank, CA, Main Office and Downtown Station
Postal Employee Sentenced to Prison for Stealing Packages that Contained Drugs
U.S. Postal Inspection Service Washington Division
Property Condition Reviews – Garyville, North Kenner, and Lake Forest Post Offices in Louisiana
Refunds of Permit Postage and Fees – Merrifield, VA, Post Office
Delayed Mail at the North Houston, TX, Processing and Distribution Center
U.S. Postal Service Exit Processing

Latest Blog Posts

Keeping Count

If you look at the OIG Office of Audit page, you’ll read our audits are “designed to protect assets...

If you live in the U.S., you’re probably pretty familiar with your local voting options. But did you ever wonder how American citizens living abroad cast their votes? They do it by mail, and special procedures are necessary to ensure their ballots are received on time. For example, U.S. election...

The U.S. Postal Service considers mail to be delayed when it’s not processed in time to meet the established delivery day. Pretty straightforward, isn’t it? But determining whether mail is actually delayed — even when it’s reported as delayed — isn’t always a straightforward proposition.

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How Do Employees Absent Without Leave Affect the Postal Service?

Employees who fail to report for duty on scheduled days are considered absent without leave (AWOL), except when emergencies prevent them from obtaining permission in advance. An employee who is absent without permission or who fails to provide satisfactory evidence that an actual emergency...

The Postal Service uses highway contract route (HCR) and Postal Vehicle Service (PVS) trips to transport mail between postal facilities where mail is received or dispatched. The Postal Service tracks and measures these vital transportation operations, including data for critically late trips,...

Seamless Acceptance is the automation of mail verification of mailings from mail service providers (MSPs) who apply unique Intelligent Mail barcodes (IMb) on mailpieces, trays, sacks, pallets, and other containers. The MSPs submit electronic data that provides information on the corresponding...

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We have great opportunities for an experienced auditor and a program analyst at the #USPSOIG office in Bethesda, MD… https://t.co/gaav0zBccW

May 17

#USPSOIG'>#USPSOIG released its most recent audit on Voyager Card transactions at the #USPS Chino, CA, post office. All our r… https://t.co/8I8gw1axFd

May 17

This week’s Pushing the Envelope blog, Keeping Count, highlights a recent #USPSOIG'>#USPSOIG audit on #USPS Contract Support… https://t.co/3okqaX8gNA

May 17

We identified security threats and risks in #USPS digital presence including social media, digital channels, and po… https://t.co/IUK7JFCev2

May 14

We identified issues with international package operations in the #USPS Chicago International Service Center. Read… https://t.co/WfJL1uVh0A

May 13