It’s an all-too familiar cycle. New types of communication channels bring new types of deception. Telemarketing brought robocall scams, the growth of email brought about phishing, and now, as more companies communicate with customers through text messages, comes… smishing.
What’s smishing...
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It’s that time again for our top ten postal stories of the year! While we do this every year, 2020 saw more than its fair share of important news stories about the Postal Service. Well let’s face it, it saw more than its fair share of front page news stories in general. Here’s our countdown, in...
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The Pushing the Envelope blog team, along with the entire OIG, would like to wish everyone very happy holidays and a safe, healthy, and happy new year. We're taking a break this week, so we'll see you all next Monday, January 4, when we present our Top Ten Postal Stories of 2020.
The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. Undeliverable as addressed (UAA) mail is costly to both the Postal Service and its customers – about $1.3 billion a...
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