The U.S. Postal Service Office of Inspector General (OIG) is an independent oversight agency, separate from the U.S. Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission.
To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint.
Please contact your local Post Office or USPS Consumer & Industry Contact Office for:
If the issue that you are reporting is not within the OIG’s jurisdiction or control, we are not able to investigate or review it.
Please use the Hotline form to report matters involving:
Please fill in as much information as possible. Mandatory fields are identified by an asterisk (*).
If you do not wish to provide contact information, you may submit your complaint anonymously.
I understand that a complaint submitted anonymously may limit the OIG’s ability to investigate, particularly if questions come up that only you can answer. I further understand that information provided anonymously may be referred to another agency if the matter is not under the OIG’s jurisdiction or control.