Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed.
If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management. Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.
We recommend the Vice President, Retail and Post Office Operations update policies and procedures applicable to the post office suspension process to reflect current organizational structure and assigned responsibilities.
$0
Open
Agree
2
We recommend the Vice President, Retail and Post Office Operations develop a process to formally document and monitor implementation of current and future plans to resolve post office suspensions as reported in the Annual Compliance Reports.
$0
Open
Agree
3
We recommend the Vice President, Retail and Post Office Operations develop and implement formally documented quality assurance processes over the data in the post office suspension tracking system.
Verify that the Flagler Station obtains enough arrow keys for all carrier routes that need them.
$0
Closed
Agree
2
Develop and execute a plan so that all committed mail is delivered daily, and that management conduct a daily sweep to identify delayed mail at the Allapattah Station, Doral Branch, Flagler Station, and Princeton Branch.
$0
Closed
Agree
3
Develop and execute a plan that requires all delayed mail volume be entered into the proper system and that management systematically enforce reporting compliance at the Allapattah Station, Doral Branch, Flagler Station and Princeton Branch.
$0
Closed
Agree
4
Require unit management to review package scanning performance data daily and enforce compliance at the Allapattah Station, Doral Branch, Flagler Station, and Princeton Branch.
$0
Closed
Agree
5
Develop and execute a plan that requires management to review truck/trailer arrival scanning performance data daily and enforce compliance at the Allapattah Station, Doral Branch, Flagler Station, and Princeton Branch.
$0
Closed
Agree
6
Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.
$0
Closed
Agree
7
Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.
$0
Open
Agree
8
Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.
We recommended management develop package status descriptions that explain missing scan events and enhance explanations for messages such as for "Out for Delivery", "In Transit", or nondescriptive facility names on its tracking websites.
Use the information in this report to develop a briefing summary for the Postmaster General and the Deputy Postmaster General/Chief Human Resource Officer to consider the possibility of pursuing legislative changes needed to further reduce workers' compensation costs.
$692,899,097
Open
Agree
2
Evaluate opportunities and identify barriers to streamline and automate the routinely performed manual processes of calculating comparable pay and researching rural carrier workhours associated with the Injury Compensation Program.
$0
Open
Agree
3
Reiterate guidance to all Occupational Health Claims field offices to use the Safety Health Management Tool to track submitted claims.
In coordination with the Vice President, Facilities, develop a plan to identify all repair and maintenance costs at the retail facility level.
$0
Open
Agree
2
In coordination with the Vice President Facilities, direct personnel to record all repair work and associated costs at retail facilities in the appropriate data systems, in accordance with Postal Service policy.
$0
Open
Agree
3
In coordination with the four Vice Presidents, Retail and Delivery Operations, prioritize and develop a plan to address all outstanding building safety, security and maintenance issues identified at facilities selected by the Office of Inspector General.
Evaluate options for workhour and workday limits and develop specific retention programs for rural carrier associates, processing postal support employees, and mail handler assistants.
$52,113,161
Open
Agree
2
Communicate management responsibilities and provide oversight to ensure compliance with Postal Service Form 1750, Employee Evaluation and/or Probationary Report requirements for applicable non-career employees.
$0
Closed
Agree
3
Establish an official process that requires performance evaluations to be conducted and documented during rural carrier associates' probationary periods.
Implement a plan to train clerks and supervisors at the Miami Processing and Distribution Center on proper mail flow procedures in processing operations and verify these procedures are followed.
$0
Closed
Agree
2
Verify that issues with late arriving mail to the Miami Processing and Distribution Center are entered into the Mail Arrival Quality/Plant Arrival Quality system and steps are taken to resolve these issues.
$0
Closed
Agree
3
verify that a Zero Base review is completed and related actions are implemented at the Miami Processing and Distribution Center.
$0
Open
Agree
4
Coordinate to develop and implement a plan to verify load scanning at the Miami P&DC is consistently completed in accordance with policy.
Reinforce Plant Verified Drop Shipment document completion, retention, and verification requirements and improve upon the current oversight process to monitor compliance.
$0
Open
Agree
2
Evaluate financial incentives, provide additional training, or enhance controls over the use of paper forms PS 8125, which could include limits on the number of containers or mailpieces that could be inducted.
