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Open Audit Recommendations

Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed. 
 
If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management.  Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.

 
122
 
$199,669,815
Report Title Report Number Issue Date Report Open Recommendations
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Assessment USPS trailer cover
Assessment of U.S. Postal Service Trailer Utilization 22-186-R23 1
# Recommendation Value Status Management Response
1

Identify underutilized trips for the Trip Reduction of Underutilized Transportation team to review and approve for elimination.

$0 Open Disagree
2

Develop a plan to increase load scan scores to meet or exceed the National Performance Assessment scanning goal at each facility nationwide

$0 Closed Agree
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FY22 Capping Report Western Region Cover
Fiscal Year 2022 Capping Report - Efficiency of Operations at Processing and Distribution Centers in the Western Region 23-034-R23 1
# Recommendation Value Status Management Response
1

Develop a plan to increase load scans to meet the scanning goal at Processing and Distribution Centers.

$0 Open Agree
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Mid Term Election 2022 Cover
Service Performance of Election Mail for the 2022 Mid-Term Election 22-187-R23 2
# Recommendation Value Status Management Response
1

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
2

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
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Contractor Labor Qualifications Cover
Contractor – Labor Qualifications 22-160-R23 3
# Recommendation Value Status Management Response
1

Update policies to require Contracting Officers' Representatives to periodically review contractor personnel qualifications to verify that qualified resources are assigned to time and materials contracts.

$0 Open Agree
2

Seek reimbursement for services received on task orders that were rendered by unqualified resources.

$5,687,707 Open Agree
3

Update the Contracting Officers' Representative training to include the proper way to approve additional hours, including not using blanket approvals.

$176,642 Open Agree
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Internation Mail Service Suspension Operations Cover
International Mail Service Suspension Operations 22-158-R23 1
# Recommendation Value Status Management Response
1

Develop strategies to enhance management oversight related to the handling of internationally suspended mail, particularly related to containerization, labeling/placarding, and returning to sender.

$0 Closed Agree
2

Develop a scan event code for internationally suspended mailings and corresponding processes and messaging.

$0 Open Agree
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Efficiency Selected Processes Capping AZ NM Cover
Capping Report - Efficiency of Selected Processes at Select Retail Units, Arizona New Mexico District 23-020-R23 6
# Recommendation Value Status Management Response
1

Reiterate to Yuma Main Office, Lake Havasu City Post Office, and Phoenix-Sierra Adobe Station unit management and personnel, the requirements to secure accountable items, properly manage cash and inventory, and conduct financial reviews.

$0 Open Agree
2

Reiterate the requirement for field unit managers at the Phoenix-Sierra Adobe Station to verify PS Form 17 transactions are accurate, properly witnessed, and supported.

$0 Open Agree
3

Confirm that field unit managers at the Yuma Main Office and Phoenix-Sierra Adobe Station review daily financial reports to verify transactions are accurate, properly witnessed, and supported.

$0 Open Agree
4

Reiterate the requirement for field unit managers at the Phoenix-Sierra Adobe Station to review and maintain a file for all financial differences expensed to the unit.

$0 Open Agree
5

Reiterate to Yuma Main Office, Lake Havasu City Post Office, and Phoenix-Sierra Adobe Station unit management the requirement to address employee tardiness and retain documentation supporting actions taken in locked drawers or cabinets.

$0 Open Agree
6

Direct Phoenix-Sierra Adobe Station unit management to provide additional timekeeping training to their Lead Sales Service Associate and assign timekeeping duties to this employee.

$0 Open Agree
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Highway Contract Route Trips Cover
Highway Contract Route Trips Not Performed 22-193-R23 3
# Recommendation Value Status Management Response
1

Coordinate with the Enterprise Analytics group to update the Surface Visibility application to prevent canceling and issuing an omitted trip irregularity for the same trip.

$0 Open Agree
2

Issue supplemental guidance to clarify and reiterate when a trip should be omitted or canceled.

$0 Closed Agree
3

Develop a standardized activity description for omitted service in the Transportation Contract Support System.

$0 Open Agree
4

Develop a standard work instruction for omitted service reimbursements.

$0 Closed Agree
5

Develop a plan to verify that Administrative Officials are following the Surface Transportation Automated Forms standard work instructions and completing required fields for omitted service.

$52,543,493 Open Agree
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FY22 Capping Westpac Cover
Fiscal Year 2022 Capping Report - Mail Delivery, Customer Service, and Property Condition Reviews - WestPac Area 23-030-R23 1
# Recommendation Value Status Management Response
1

Assign personnel at the district level to verify that fire extinguishers are properly inspected and develop a program to monitor the completion of monthly and annual fire extinguisher inspections.

$0 Open Agree
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FY22 Capping Central Cover
Fiscal Year 2022 Capping Report - Mail Delivery, Customer Service, and Property Condition Reviews - Central Area 23-029-R23 1
# Recommendation Value Status Management Response
1

Assign personnel at the district level to verify that fire extinguishers are properly inspected and develop a program to monitor the completion of monthly and annual fire extinguisher inspections.

$0 Open Agree
2

Re-issue and enforce policy related to posting signage in the employee parking lot stating that vehicles may be subject to search.

$0 Closed Agree
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22-006-R23
Voyager Fleet Card Program 22-006-R23 2
# Recommendation Value Status Management Response
1

Establish a prerequisite for site managers to take required training before they are granted access to Fleet Commander Online and the Fuel Asset Management System.

$0 Open Agree
2

Create periodic refresher training for all site managers and require remediation training for site management oversight failures.

$0 Open Agree
3

Add a task to verify that Voyager cards are secure to the daily PM All Clear Tasks list.

$0 Closed Agree