Have you ever been working on a project and come across something that you realize needs immediate attention? That happens to us occasionally, usually during an audit, and it can prompt us to issue a Management Alert right away.
It’s that time again — when we look back and rank what we think were the top 10 postal stories of the year! As it did in 2020, the U.S. Postal Service saw its fair share of important news stories in 2021. Some are obvious, like the pandemic’s ongoing impacts on staffing and service thanks to the arrival of yet another variant, while others might be less obvious. Here’s our countdown, in reverse order, of our view of the most important postal news reports in 2021. Let us know your thoughts in the comments below and whether you think we missed anything.
Throughout the year we completed a series of audits on mail operations and delayed mail at eight postal processing facilities across the country. As we conducted our work, we began to see a consistent story. So we thought it would be useful to publish a capping report summarizing our results.
The way organizations have defined diversity has changed significantly over the past few years. Traditionally, organizations that focused on improving diversity measured success solely by the number of employees by background—race, gender identity, and ethnicity. Today we recognize that diversity is much more than numbers; it can mean a full suite of life and work experiences, background and upbringing, abilities, and gender expression. Studies have shown that a more diverse and inclusive workforce is also a more engaged and productive workforce.