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Oversight of the Delivering for America Plan Implementation

The OIG is committed to assessing the service, financial, sustainability, and labor impacts of network changes related to the Postal Service’s 10-year Delivering for America (DFA) plan.

 

U.S. Postal Service Delivery for America Plan
OIG Semiannual DFA Oversight Report
A Network Diagram

Network Modernization

The DFA plan will invest $40 billion in capital investments, including creating a modernized and consolidated network based around Regional Processing and Distribution Centers (RPDC), Local Processing Centers (LPC), and Sorting and Delivery Centers (S&DC). The plan includes other significant changes to operations, including the Regional and Local Transportation Optimization (RTO/LTO) initiatives.

Network Audits

  • Service

    cover image - photo of Portland, OR P&DC
    • Processing, Transportation, and Delivery
    • Service Performance
    • Customer Experience
    • Customer Communication
    Service Audits

  • Financial Impacts

    Independent Auditors Report USPS Financial 2024
    • Cost Savings
    • Revenue Growth
    • Liquidity
    • Planning, Monitoring, and Transparency
    Financial Impacts

  • Fleet Modernization

    Fleet Modernization – Electric Vehicle and Charging Infrastructure Incentives
    • Vehicle Acquisition Management
    • Electric Vehicle Charging Infrastructure
    Fleet Modernization

  • Labor Management

    • Recruitment and Retention
    • Employee Availability
    • Labor Relations
    • Employee Communication
    Labor Audits

COMPLETED OIG REPORTS

Report Title Issue Date Report Number
Delivering for America - First-Class and Priority Mail Service Performance Update 25-028-R25
The OIG’s Oversight of the U.S. Postal Service’s Delivering for America Plan - Volume 2 25-034-R25
Service Performance of Election and Political Mail During the 2024 General Election 24-143-R25
Fleet Modernization: Facility Preparedness for Electric Vehicles at the Terre Haute Sorting and Delivery Center 24-166-R25
Review of Highway Contract Routes in the Contract Logistics Enterprise Acquisition Resource System 24-121-R25
Network Changes: Local Transportation Optimization in the Wisconsin Region 24-145-R25
Postal Service Vehicle Service Operations 24-093-R25
Fleet Modernization: Disposal of Long-Life Vehicles 24-092-R25
Retail and Customer Service Operations Efficiency 24-111-R25
Network Changes - Progress on Improvements at Richmond, VA, Regional Processing and Distribution Center 24-152-R25
Fleet Modernization – Facility Preparedness for Electric Vehicles at the Topeka Sorting and Delivery Center 24-056-R25
Network Changes: Local Transportation Optimization 24-142-R25
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OPEN OIG DELIVERING FOR AMERICA PROJECTS

Project Title Project Start Date Project Number
The Financial History of the U.S. Postal Service 25-094
Efficiency of Operations at the Charlotte Regional Processing and Distribution Center, Gastonia, NC 25-079
Network Changes: Local Transportation Optimization in the New Orleans Region 25-057
Network Changes: Regional Transfer Hubs 25-061
Effectiveness of the New Regional Processing and Distribution Center in Boise, ID 25-038
Network Changes - Progress on Improvements at Atlanta, GA Regional Processing and Distribution Center 25-039
Assessment of Changes to Air Transportation Contracts 25-022
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