Parsing Labor Costs

By its very nature, the U.S. Postal Service is a labor-intensive organization. In fact, labor makes up three-quarter of total postal costs — or $57 billion.

Controlling these costs is essential to the long-term viability of the postal system. That’s why our latest white paper attempted to determine where labor costs are increasing, where they have shrunk, and how have they changed over the past 10 years.

 

Express or Bust

You get what you pay for with Priority Mail Express, the U.S. Postal Service’s fastest mail product. It’s not cheap, but it comes with a money-back guarantee should USPS fall short of the promised one- or two-day delivery.

 
A Changing Mail Mix Image

Far-Reaching Implications of New Paradigm

This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate. Still, the growth in Package Services has not been nearly enough to offset total U.S. Postal Service mail volume declines.

 

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Recent Comments

  • 8 hours 13 min ago
    Here is one method to save money on your transporation network. Stop rejecting parcels for your customers who must use Post Office Boxes. The customer looses, the seller looses, and your...
  • 11 hours 27 min ago
    My complaint is my billing mail that I mailed out to Companies I owe money to this new month of August...My Bill's have not reached there destinations in timely manner. Is this due to...

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