Stamp Out Hunger

Now in its 27th year, the National Association of Letter Carriers’ annual food drive, Stamp Out Hunger, will take place this Saturday, May 11. Letter carriers will pick up canned goods and other non-perishable food left by customers in marked bags as part of this national effort to alleviate hunger for millions of affected Americans.

 

Tackling Delivery Delays

More packages and fewer letters to more addresses each year. That’s the daily drill for U.S. Postal Service city carriers and city carrier assistants (CCA), the non-career carriers who make up a growing segment of the workforce.

As we’ve noted in past blogs, customers are feeling negative effects of this changing mail mix. Complaints of late delivery or missed deliveries have increased in some areas.

 

Mail Mix Matters

The mailbox cannot live by ad mail alone. It needs other types of mail to boost ad mail’s effectiveness.

That’s the key finding from our recent white paper, Advertising Mail: Mail Mix Matters. The presence of a non-advertising mailpiece in the mailbox enhances the likelihood that a person will read, positively react to, and respond to a piece of advertising mail. Both First-Class Mail and Periodicals (such as a magazine) proved effective in driving those outcomes.

 

Hotline Hot Takes

In fiscal year 2018, the OIG hotline was contacted 96,252 times, almost double the number from the year before. Yet many of those complaints don’t actually fall within our jurisdiction and so we pass them along to the Postal Service.

 

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    I receieved this via email this morning from "postal service Office@earthlink.net" <officefile025@earthlink.net> "Greetings, Welcome to united states postal inspection...
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