The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2022 Mail Delivery and Customer Service Operations - Sunrise Station, Las Vegas, NV 10/07/2021 21-214-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery and Customer Service Operations - Sunrise Station, Las Vegas, NV 10/07/2021 21-214-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery and Customer Service Operations - Sunrise Station, Las Vegas, NV 10/07/2021 21-214-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery and Customer Service Operations - Sunrise Station, Las Vegas, NV 10/07/2021 21-214-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery and Customer Service Operations - Sunrise Station, Las Vegas, NV 10/07/2021 21-214-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Contractor Security Clearances at Surface Transfer Centers 09/29/2021 21-111-R21 $0 Open R - 2-- Update each Surface Transfer Center (STC) contract statement of work to require STC suppliers to (1) notify Postal Service STC managers of new hires upon employment acceptance, (2) keep STC managers apprised on the status of security clearance requests for new hires, and (3) submit security clearance investigation documentation to STC managers for review prior to submission to the Inspection Service. Agree
2021 Seamless Acceptance Mail Quality Processes 09/29/2021 21-098-R21 $0 Open R - 4-- Ensure available scanners and scales used are functional and new scanners include relevant functionality to complete accurate sampling. Agree
2021 Contractor Security Clearances at Surface Transfer Centers 09/29/2021 21-111-R21 $0 Open R - 3-- Clarify language in Surface Transfer Center statements of work to specify which security clearance documents must be retained and the period of retention. Agree
2021 Seamless Acceptance Mail Quality Processes 09/29/2021 21-098-R21 $0 Open R - 5-- Consider enhancing the Seamless Acceptance System by revising the system logic to enable mail confirmation in the eDoc for more than 45 days, especially during high volume/peak periods; validating Customer Registration Identification; and including immediate access to the Informed Visibility Mail Tracking and Reporting system as a part of enrollment. Agree
2021 Seamless Acceptance Mail Quality Processes 09/29/2021 21-098-R21 $0 Open R - 6-- Identify and communicate common issues and error types that result in a high rate of overturned assessments to improve the assessment process and ensure errors are accurately assessed the first time. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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