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Open Audit Recommendations

Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed. 

 

If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management.  Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.

 
193
 
$688,391,962
Report Title Report Number Issue Date Report Open Recommendations
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for logistics was 96.3 percent. The Postal Service’s employee availability goal for fiscal year (FY) 20257 is 89 percent for processing and 92.9 percent for logistics.
Efficiency of Operations at the Norfolk Local Processing Center, Norfolk, VA 26-043-R26 7
# Recommendation Value Status Initial Management Response Final Resolution
1

Verify that delayed mail counts are entered correctly into the Mail Condition Visualization system at the Norfolk Local Processing Center.

$0 Open Agree
2

Develop and implement a plan to reduce the delayed processing of mail arriving at the Norfolk Local Processing Center after the critical entry time.

$0 Open Agree
3

Take measurable actions to retrieve all lost scanners at the Norfolk Local Processing Center.

$9,775 Open Agree
4

Establish and implement procedures to account for Surface Visibility and Postal Vehicle Service scanners at the Norfolk Local Processing Center.

$0 Open Agree
5

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
6

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
7

Verify that all drivers are using wheel chocks at the Norfolk Local Processing Center.

$0 Open Agree
Image
Emerging Counterfeit Label Trend Cover
Management Alert: Emerging Counterfeit Label Trend 25-072-3-R26 1
# Recommendation Value Status Initial Management Response Final Resolution
1

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
Image
Relief Supervisors Utilization Cover
Relief Supervisor Utilization 25-131-R26 2
# Recommendation Value Status Initial Management Response Final Resolution
1

Identify methods of reducing acting supervisor usage at facilities with relief supervisors and high acting supervisor workhours.

$116,294,831 Open Disagree
2

Assess the impact on acting supervisor workhours when relief supervisors are detailed, and evaluate creating guidance for detailing relief supervisors to lateral positions.

$0 Open Disagree
Image
Ohio 1 District: Delivery Operations Cleveland Cover
Ohio 1 District: Delivery Operations in the Cleveland, OH, Area 25-141-R26 2
# Recommendation Value Status Initial Management Response Final Resolution
1

Train management at all delivery units in the district on the proper procedures for reporting delayed mail.

$0 Open Agree
2

Enforce the requirement for Station B and Cleveland Heights Branch management to monitor fuel card purchases, including annotating all high-risk fuel transactions with an appropriate comment.

$1,529 Open Agree
Image
cover art: Efficiency of Operations at the Shreveport Processing and Distribution Center and Package Support Annex, Shreveport, LA.
Efficiency of Operations at the Shreveport Processing and Distribution Center and Package Support Annex, Shreveport, LA 26-026-R26 8
# Recommendation Value Status Initial Management Response Final Resolution
1

Develop and implement a process to identify mailpieces that have been left behind on the workroom floor and in equipment after operations are completed at the Shreveport Processing and Distribution Center.

$0 Open Agree
2

Develop and implement a process to verify that all delayed mail is reported in the Mail Condition Visualization system daily at the Shreveport Processing and Distribution Center.

$0 Open Agree
3

Develop and implement a process to monitor and verify that all mail containers have accurate labels at the Shreveport Processing and Distribution Center and Package Support Annex.

$0 Open Agree
4

Properly reconcile the Surface Visibility scanners in Ethos and at the facility and take measurable actions to retrieve all lost scanners at the Shreveport Processing and Distribution Center.

$9,775 Open Agree
5

Implement controls to monitor and secure Surface Visibility scanners, including a sign out process at the Shreveport Processing and Distribution Center and Package Support Annex.

$0 Open Agree
6

Verify that all drivers are using wheel chocks at the Shreveport Processing and Distribution Center and Package Support Annex.

$0 Open Agree
7

Verify that all identified facility repairs are completed at the Shreveport Processing and Distribution Center and Package Support Annex.

$0 Open Agree
8

Verify that fire extinguishers are provided, mounted, and inspected monthly and annually at the Shreveport Package Support Annex.

$0 Open Agree
Image
PRC Purchase Card Expense Cover
Postal Regulatory Commission Purchase Card Expenses 25-134-R26 3
# Recommendation Value Status Initial Management Response Final Resolution
1

Finalize implementation of controls within the new Automated Transaction Manager system to require all forms and supporting documentation associated with purchase card transactions be properly completed, verified, and retained in accordance with policy.

$0 Open Agree
2

Identify and review recurring payments and assess whether establishing a contract would better serve the Postal Regulatory Commission.

$0 Open Agree
3

Include controls within the Automated Transaction Manager system that requires the purchaser to submit justification if a non-preferred vendor is used, and requires the Credit Card Authorizing Official to conduct a formal evaluation of purchases when this occurs.

$0 Open Agree
Image
FY 2025 Officers and Executive Directors Travel and Rep Expenses Cover
Fiscal Year 2025 Officers’ and Executive Directors’ Travel and Representation Expenses 25-055-R26 4
# Recommendation Value Status Initial Management Response Final Resolution
1

Reiterate guidelines and policies to approving officials for proper management oversight and approval of officers', limited-term contract employees', and executive directors' travel and expense reimbursements to promote adherence to policies and verify reimbursement requests are properly supported.

$0 Open Agree
2

Review and update applicable guidelines, as needed, to reflect policy exceptions, when appropriate, or document approved exceptions within the eTravel system.

$0 Open Disagree Agree
3

Reconsider implementing the seat upgrade draft policy, and instead, reinforce current seat upgrade policy.

$0 Open Agree
4

Create a process to periodically verify limited-term contract employees are included in the officer group within the eTravel system.

$0 Open Agree
Image
California 3 District Delivery Ops Cover
California-3 District: Delivery Operations 25-124-R26 1
# Recommendation Value Status Initial Management Response Final Resolution
1

Train management at all delivery units in the district on the proper procedures for reporting delayed mail.

$0 Closed Agree
2

Enforce the requirement for unit management to monitor fuel card purchases, including annotating all high-risk fuel transactions with an appropriate comment.

$1,572 Open Agree
Image
Efficiency Westchester NY P and DC Cover
Efficiency of Operations at the Westchester Processing and Distribution Center, White Plains, NY 25-152-R26 7
# Recommendation Value Status Initial Management Response Final Resolution
1

Take actions to address contractor failures at the Westchester Processing and Distribution Center.

$0 Open Agree
2

Develop and implement a process to verify all mail containers are scanned for dispatch at the Westchester Processing and Distribution Center.

$0 Open Agree
3

Verify the appropriate number of placards are printed, and extra placards are canceled at the Westchester Processing and Distribution Center.

$0 Open Agree
4

Take action to retrieve all lost scanners at the Westchester Processing and Distribution Center.

$2,875 Open Agree
5

Verify that scanner accountability procedures are followed for Postal Vehicle Service and Surface Visibility scanners at the Westchester Processing and Distribution Center.

$0 Open Agree
6

Verify that all drivers use wheel chocks and padlocks at the Westchester Processing and Distribution Center.

$0 Open Agree
7

Repair the damaged concrete columns at the Westchester Processing and Distribution Center.

$0 Open Agree
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Enterprise Payment Account Fraud.
Management Alert: Enterprise Payment Account Fraud 25-072-2-R26 5
# Recommendation Value Status Initial Management Response Final Resolution
1

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
2

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
3

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
4

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
5

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree