Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed.
If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management. Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.
Develop a process to communicate and confirm that future air to surface transportation changes are incorporated into the forecast model when planning air weight capacity.
$31,507,179
Closed
Agree
2
Reissue guidance and conduct periodic training to reiterate the importance of tendering mail to the assigned aviation supplier.
$0
Open
Agree
3
Update the official standard work instructions for the aviation supplier reconciliation process, including validation of aviation supplier data against Postal Service data for all components of the reconciliation.
$0
Open
Agree
4
Reassess and/or redefine the duties and responsibilities for Postal Service employees involved in the reconciliation process, and communicate to all affected employees.
Develop and implement a plan to adjust package processing to meet clearance times at the North Houston Processing and Distribution Center.
$0
Open
Agree
2
Analyze current transportation schedules at the North Houston Processing and Distribution Center and implement appropriate changes to reduce dock congestion, minimize late trips, and reduce canceled trips.
$0
Open
Agree
3
Develop and implement a process to properly identify mail in the manual letter operation unit and report any delayed mail in the Mail Condition Visualization system.
$0
Open
Agree
4
Coordinate with the Southwest Division Director, Logistics Operations to develop and implement a plan to verify scanning at the North Houston Processing and Distribution Center is consistently completed in accordance with policy and there are enough scanners for employees to complete all required scans.
$0
Open
Agree
5
Develop and implement a plan to verify all drivers are securing trailer cargo and are using wheel chocks at the North Houston Processing and Distribution Center.
$0
Open
Agree
6
Reiterate policy regarding the use of locks and seals on trailer doors at the North Houston Processing and Distribution Center.
Verify supervisors conduct sweeps and verify delayed mail counts are entered correctly into the Mail Condition Visualization system at the Eastern Shore Processing and Distribution Facility.
$0
Open
Agree
2
Perform an analysis of mail arriving to the Eastern Shore Processing and Distribution Facility after the critical entry time and document any systemic issues into the Mail Arrival Quality/Plant Arrival Quality system and steps are taken to resolve any issues.
$0
Open
Agree
3
Coordinate with plant management to train mail clerks and supervisors at the Eastern Shore Processing and Distribution Facility on proper labeling procedures in processing operations and verify these procedures are followed.
$0
Open
Agree
4
Implement a verification process to check for accurate labels on mail tubs at the Eastern Shore Processing and Distribution Facility.
$0
Open
Agree
5
Verify all personnel responsible for Registered Mail comply with hand-to-hand registry item policies and maintain a registry cage log at the Eastern Shore Processing and Distribution Facility.
$0
Open
Agree
6
Implement a process to verify supervised transfers of registry items on the dock, secure these items while on the dock, and limit the time the items are held on the dock at the Eastern Shore Processing and Distribution Facility.
$0
Open
Agree
7
Verify all personnel responsible for Registered Mail, including temporarily assigned employees, complete required training on registry item procedures and understand their responsibilities for securing registry items at the Eastern Shore Processing and Distribution Facility.
$0
Open
Agree
8
Verify all Highway Contract Route drivers are securing trailer cargo at the Eastern Shore Processing and Distribution Facility.
Develop and implement oversight procedures to verify that weekly and monthly hazardous waste inspections are performed, as required.
$0
Open
Agree
2
Develop and implement oversight procedures to verify that vehicle maintenance facility personnel responsible for handling and storing hazardous waste complete hazardous waste annual training, as required.
$0
Open
Agree
3
Develop and implement oversight procedures to verify weekly testing and monthly/annual inspections of emergency eyewash and shower equipment are performed, as required.
$0
Closed
Agree
4
Provide applicable training on testing and inspecting emergency eyewash and shower equipment to responsible personnel, as required in relevant Maintenance Management Orders.
$0
Open
Disagree
5
Enforce existing policy for designated smoking areas to be more than 25 feet from oil storage or other operations involving flammable liquids or gases.
Require that the new payroll system be able to execute retroactive pay's complex processing when assessing, reviewing, and selecting a new vendor.
$0
Open
Agree
2
Coordinate with the functional areas involved in the process, establish and document procedures for processing retroactive pay that include documenting the responsibilities for functional areas involved in the process, scheduling guidelines, and timeframes to implement contract changes, allowing for improved clarity on the procedures necessary to implement contract requirements.
Develop strategies for reinforcing Contract Postal Unit and Village Post Office oversight processes and priorities, particularly related to performance reviews, supplier training, program data, and administrative files.
$0
Open
Agree
2
Develop strategies for coordinating and communicating staff roles and responsibilities, and balanced workloads under the new Contract Postal Unit growth strategy.
Develop strategies to ensure sufficient management and oversight of Business Reply Mail operations, particularly related to timely processing, recording accurate Business Reply Mail data (e.g., delays, volumes, and workhours), and completing close-out procedures.
$0
Closed
Agree
2
Complete system enhancements to more effectively track Business Reply Mail operational data and establish processes for assessing related performance.
in coordination with the Vice President, Organization Development, establish and document a workforce plan that describes key recruitment, retention, and performance measurement activities. At a minimum, the plan should address strategic priorities, include workforce goals and objectives, identify stakeholder roles and responsibilities, and define a process for periodic review and updates.
$0
Open
Disagree
2
Develop a process to track employee and contractor training and certifications to monitor progress toward addressing the skills gaps identified in periodic skills assessments.
Evaluate the internal controls for the annual capital property review to identify process improvements, add controls, and create a goal to enhance accuracy. In addition, update Handbook AS-701, Asset Management, to reflect any additional controls or goals implemented in the annual capital property review process.
$0
Open
Agree
2
Reinforce the importance for facility management to issue timely, written material accountability officer delegation letters, and for newly assigned material accountability officers to conduct a physical inventory of capital assets, in accordance with Handbook AS-701, Asset Management.
