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Open Audit Recommendations

 
128
 
$630,670,699
Report Title Report Number Issue Date Report Open Recommendations
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22-006-R23
Voyager Fleet Card Program 22-006-R23 3
# Recommendation Value Status Management Response
1

Establish a prerequisite for site managers to take required training before they are granted access to Fleet Commander Online and the Fuel Asset Management System.

$0 Open Agree
2

Create periodic refresher training for all site managers and require remediation training for site management oversight failures.

$0 Open Agree
3

Add a task to verify that Voyager cards are secure to the daily PM All Clear Tasks list.

$0 Open Agree
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22-128-R23 Cover
Supervisor Timecard Administration 22-128-R23 1
# Recommendation Value Status Management Response
1

Reiterate proper timekeeping procedures to management and emphasize the requirement for all supervisors to adhere to their work schedules and record all hours including extra hours worked.

$0 Open Agree
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22-188 Cover
Capping Report – Efficiency of Selected Processes at Select Retail Units, Massachusetts-Rhode Island District 22-188-R23 4
# Recommendation Value Status Management Response
1

Reiterate to Fort Point, Woburn and Norwood offices, unit management and personnel the requirements to secure accountable items, properly manage cash and inventory, and conduct financial reviews.

$0 Open Agree
2

Reiterate to Fort Point Station and Norwood Post Offices management and personnel, the policy prohibiting the sharing of Retail Systems Software passwords and direct unit management to require unit personnel to change compromised passwords

$0 Closed Agree
3

Reiterate to unit management at Fort Point Station the policy for handling nonmail items

$0 Closed Agree
4

reiterate the requirement for field unit managers at the Fort Point, Woburn, and Norwood Stations to review daily financial reports to verify transactions are accurate, properly witnessed, and supported.

$12,210 Closed Agree
5

Direct Woburn and Norwood Post Office unit management to instruct close- out personnel to follow procedures for timely completion of refunds

$0 Closed Agree
6

Reiterate to Fort Point Station, Woburn, and Norwood Post Office stations unit management the requirement to address employee tardiness and retain documentation supporting actions taken.

$0 Open Agree
7

Direct Fort Point Station, Woburn, and Norwood Post Offices unit management to provide timekeeping training to their lead clerks and assign timekeeping duties to this employee

$0 Open Agree
8

Provide Fort Point Station unit management employee separation training

$0 Open Agree
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22-208 Cover
Mail Delivery, Customer Service, and Property Condition Reviews - Delaware/Pennsylvania 2 District 22-208-R23 3
# Recommendation Value Status Management Response
1

Require the Germantown and North Philadelphia stations obtain enough arrow keys for all carrier routes that need them for delivery.

$0 Closed Agree
2

Develop and execute a plan so that all committed mail is delivered daily and management conducts a daily sweep to identify delayed mail at the Germantown Station, Logan Station, North Philadelphia Station, Marshallton Branch, Edgemoor Branch and Lancaster Avenue Station.

$0 Closed Agree
3

Develops and executes a plan that requires all delayed mail volume be entered into the proper system and that management systematically enforces reporting compliance at the Germantown Station, Logan Station, North Philadelphia Station, Marshallton Branch, Edgemoor Branch and Lancaster Avenue Station.

$0 Closed Agree
4

Require unit management to review package scanning performance data daily and enforce compliance, as well as develops and executes a plan to train all employees on the standard operating procedures for package scanning and handling at the Germantown Station, Logan Station, North Philadelphia Station, Marshallton Branch, Edgemoor Station, and Lancaster Avenue Station.

$0 Closed Agree
5

Develops and executes a plan that requires management to review truck/trailer arrival scanning performance data daily and enforce compliance at the Germantown Station, Logan Station, North Philadelphia Station, Marshallton Branch, Edgemoor Station, and Lancaster Avenue Station.

$0 Closed Agree
6

Develops and executes a training plan that instructs management on the proper arrow key inventory procedures at the Germantown Station, Logan Station, North Philadelphia Station, Marshallton Branch, Edgemoor Station, and Lancaster Avenue Station.

$0 Open Agree
7

Establish a schedule to periodically review arrow keys to verify they are properly logged and accounted for at the Germantown Station, Logan Station, North Philadelphia Station, Marshallton Branch, Edgemoor Station, and Lancaster Avenue Station.

$0 Open Agree
8

Review property conditions and address all outstanding building safety, security and maintenance issues identified at the Germantown Station, Logan Station, North Philadelphia Station, Marshallton Branch, and Lancaster Avenue Station.

$0 Open Agree
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22-120-R23 Cover
Safety and Health Program Training 22-120-R23 7
# Recommendation Value Status Management Response
1

Provide training on the use of the Safety & Health Management Tool for action planning activity and for facility level Accident Reduction Plans with the goal of reducing recurrence of accidents.

$0 Open Agree
2

reiterate policies and procedures and the importance of properly presenting and documenting attendance of safety talks to all applicable facility level management.

$0 Open Agree
3

Revise applicable guidance to include a clear definition of the purpose and intent of safety talks and communicate the revised guidance to all employees.

$0 Open Agree
4

Provide formal training to responsible personnel on proper maintenance of fire extinguishers and first-aid kits, and implement a process to verify the inspection of fire extinguishers and first-aid supplies so they are readily available at the 12 sites visited.

$0 Open Agree
5

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
6

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
7

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
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22-035-R23 Cover
Postal Service Investment and Interest Rate Risk 22-035-R23 1
# Recommendation Value Status Management Response
1

Consider the investment information presented in the report to design a cash investment strategy that incorporates longer-term securities.

$0 Open Agree
2

Work with the U.S. Treasury to extend the length of the Treasury authority for the Postal Service to invest in securities with maturities greater than one business day past September 30, 2025, to accurately plan and align their investment plan with Delivering for America initiatives.

$0 Closed Agree
3

Work with the U.S. Treasury to allow the Postal Service hold investments with maturities greater than 2 years considering that long-term securities reduce uncertainty and investment risk and align their investments to Delivering for America initiatives.

$172,000,000 Closed Agree
4

Establish a Note Purchase Agreement with the U.S. Treasury including borrowing terms and conditions which will assist the Postal Service with managing borrowing as part of overall cash management.

$0 Closed Agree
5

Incorporate an appropriate borrowing strategy to achieve DFA goals and reduce the gap between interest income and interest expense.

$0 Closed Agree
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22-207-R23
Efficiency of Operations at the Philadelphia Processing and Distribution Center, Philadelphia, PA 22-207-R23 4
# Recommendation Value Status Management Response
1

We recommend the Chesapeake Division Director, Processing Operations, coordinate with the Field Director Human Resources, Atlantic Area, to identify and implement strategies to increase the number of maintenance employees, who can perform preventative maintenance, at the Philadelphia Processing and Distribution Center.

$0 Open Agree
2

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
3

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
4

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

$0 Open Agree
5

Develop a plan to increase load scan scores to meet or surpass the scanning goal.

$0 Closed Agree
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22-181-R23
Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA 22-181-R23 1
# Recommendation Value Status Management Response
1

Develop a plan at the McDonough Main Post Office and Old National Station to ensure that all committed mail is delivered daily, all delayed mail volume is entered into the proper system, and management systematically reviews the data and enforces compliance.

$0 Closed Agree
2

Develop and execute a plan to ensure all employees at the McDonough Main Post Office, Old National Station, and Stockbridge Main Post Office are trained on standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance.

$0 Closed Agree
3

Develop and execute a plan to ensure management at the McDonough Main Post Office, Old National Station, and Stockbridge Main Post Office reviews truck/trailer arrival scanning performance daily and enforces compliance.

$0 Open Agree
4

Develop and execute a plan at the McDonough Main Post Office and Old National Station to properly follow arrow key standard operating procedures including updating their arrow key inventories, reporting missing keys to the U.S. Postal Inspection Service, and keeping the keys secure.

$0 Closed Agree
5

Address all remaining building safety, security, and maintenance issues identified at the McDonough Main Post Office, Old National Station, and Stockbridge Main Post Office.

$0 Closed Agree
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Sexual Harassment
U.S. Postal Service’s Response to Sexual Harassment Complaints 21-173-R23 6
# Recommendation Value Status Management Response
1

Conduct an employee-wide survey to assess the extent to which sexual harassment is not reported to the Postal Service and evaluate the effectiveness of the Postal Service's anti-harassment policies and procedures.

$0 Open Disagree
2

Develop a verifiable process for all sexual harassment complaints from multiple systems to be accurately collected, monitored, and analyzed in accordance with Equal Employment Opportunity Commission requirements.

$0 Open Disagree
3

Implement system controls to require an issue code and issue description for cases processed in the Grievance and Arbitration Tracking System and issue guidance to staff to reiterate grievance case file retention requirements.

$0 Open Agree
4

Establish a process to refer sexual harassment complaints that are dismissed from the Equal Employment Opportunity complaint process for procedural reasons to Human Resources for management investigation.

$0 Open Disagree
5

Update Publication 552 to require validation that managers and supervisors have completed required training before they initiate an Initial Management Inquiry Process.

$0 Open Agree
6

Require all users who have access to Workplace Environment Tracking System to provide documentation they completed the required training and implement a process to validate the training has been completed before granting access to new users.

$0 Open Agree
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Delivery Operations – Undelivered and Partially Delivered Routes 21-262-R23 2
# Recommendation Value Status Management Response
1

Finalize system enhancements to identify undelivered and partially delivered routes.

$0 Open Agree
2

Enhance processes and tools to notify customers of delayed mail and undelivered and partially delivered routes.

$0 Open Disagree