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Field Operations Reviews

Field Operations Reviews at Select Plants and Delivery Units

OIG auditors conduct field operations reviews at select plant and delivery units in specific areas around the country. The reviews consist of reports for delivery units and the processing and distribution center that serves them. We also issue another report summarizing the results of our audits at all delivery units with specific recommendations for management to address.

Click on the image for an interactive look at our work within each geographic area we have visited over the last few months, including photos of individual facility conditions.

LIST OF THE FIELD OPERATIONS REVIEWS WE HAVE PERFORMED TO DATE

22-181-R23

Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA

  We performed a self-initiated audit at the Atlanta Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of August 29, 2022. The delivery units included the McDonough Main Post Office (MPO), Old National Station, and the…

Mail Delivery, Customer Service, and Property Conditions Review – Select Units, New Jersey District

We performed a self-initiated audit at the Dominick V. Daniels Processing and Distribution Center (DV Daniels P&DC) and three delivery units serviced by the P&DC during the week of August 15, 2022. The delivery units included the Union Post Office (PO), Kearny Main Post Office (MPO), and…
22-147-R23 Cover

Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Milwaukee, WI Region

We performed a self-initiated audit at the Milwaukee Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of June 27, 2022. The delivery units included the Bradley Carrier Annex, Dr. Martin Luther King Jr. Station, North Milwaukee Station,…
22-132-R23 Cover

Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Albuquerque and Santa Fe, NM Region

Summary We performed a self-initiated audit at the Albuquerque, NM Processing and Distribution Center (P&DC) and four delivery units serviced by the P&DC during the week of June 6, 2022. The delivery units included the Rio Rancho Branch, Richard J. Pino and Coronado…
22-115-R22 Cover

Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region

We performed a self-initiated audit at the St. Louis, MO Processing and Distribution Center (P&DC) and four delivery units serviced by the P&DC during the week of May 2, 2022. The delivery units included the Saint Peters Main Post Office (MPO), Maryville Gardens Station, Chouteau Station,…
22-101-R22 Cover

Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region

We performed a self-initiated audit at the Seattle, WA Processing and Distribution Center (P&DC) and four delivery units serviced by the P&DC during the week of April 4, 2022. The delivery units included the Parkland and Lacey Branches and the Kent and Renton Post Offices.  We…

Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Indianapolis, IN

We performed a self-initiated audit at the Indianapolis, IN, Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of March 14, 2022. The delivery units included the Plainfield Main Post Office, Carmel Main Post Office, and Linwood Station…

Mail Delivery, Customer Service, and Property Conditions Reviews – Select Units, San Diego, CA Region

We performed a self-initiated audit at the San Diego, CA, Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of January 31, 2022. The delivery units included the Downtown San Diego and Linda Vista Stations and the Ramona Main Post Office…
22-052-R22 Cover

Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Columbus, OH Region

We performed a self-initiated audit at the Columbus, OH, Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of January 10, 2022. The delivery units included the Lewis Center Main Post Office, and the East City Annex and South Columbus…

Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Portland, OR Region

We performed a self-initiated audit at the Portland, OR, Processing and Distribution Center (P&DC) and four delivery units serviced by the P&DC during the week of November 29, 2021. The delivery units included the Beaverton, OR, and Vancouver, WA, Main Post Offices (MPO) and the Parkrose…