Colorado-Wyoming District: Delivery Operations
During the week of July 29, 2024, we performed a self-initiated audit at the Denver Processing and Distribution Center (P&DC) and four delivery units serviced by the P&DC. The delivery units included the Brighton Main Post Office, Edgewater Branch, Mile High and Stockyards stations in the Denver, CO area.
We issued individual reports for the four delivery units and the P&DC. We issued another report summarizing the results of our audits at all four delivery units with specific recommendations for management to address.
We identified deficiencies in all five areas we reviewed affecting mail delivery and property conditions at the four delivery units.
| Controls Reviewed | Deficiencies Identified – Yes or No | |||
|---|---|---|---|---|
| Brighton Main Post Office | Edgewater Branch | Mile High Station | Stockyards Station | |
| Delayed Mail |
Yes |
Yes |
Yes |
Yes |
| Package Scanning |
Yes |
Yes |
Yes |
Yes |
| Arrow Keys |
No |
Yes |
No |
Yes |
| Carrier Complement and Timekeeping |
Yes |
Yes |
Yes |
Yes |
| Property Conditions |
Yes |
Yes |
Yes |
Yes |
We identified deficiencies in four of the five areas we reviewed that affected the efficiency of operations at the Denver P&DC.
| Audit Area | Issues Identified | |
|---|---|---|
| Yes | No | |
| Clearance Times |
|
X |
| Delayed Mail |
X |
|
| Late, Canceled, and Extra Outbound Trips |
X |
|
| Scan Compliance |
X |
|
| Security of Registry Items |
X |
|
