The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2022 Next Generation Delivery Vehicles - Contract Clauses 01/12/2022 21-215-R22 $0 Open R - 1-- Include self-reporting of fraud protection in the Next Generation Delivery Vehicle contract through a mutual agreement contract modification. Agree
2022 Unscheduled Leave – Absence Without Leave (AWOL) Status 01/07/2022 21-140-R22 $0 Open R - 2-- Review disciplinary guidance and templates related to absence without leave employees on each district’s website to ensure consistency and, as appropriate, update and communicate guidance. Agree
2022 Unscheduled Leave – Absence Without Leave (AWOL) Status 01/07/2022 21-140-R22 $0 Open R - 3-- Provide regularly updated Enterprise Resource Management System and discipline training for managers and supervisors to facilitate management of absence without leave employees. Agree
2022 Efficiency of Operations at the Baltimore, MD, Processing and Distribution Center 12/16/2021 21-237-R22 $0 Open R - 3-- Prioritize and track the replacement of the tray management system at the Baltimore Processing and Distribution Center to ensure it is replaced according to the current schedule. Agree
2022 Payments to Contract Cleaners 11/12/2021 21-096-R22 $23,428 Open R - 1-- Update and clarify local cleaning polices to include implementing guidelines for specific field situations; and communicate the updated policies and guidelines to postmasters at least annually, given the movement of personnel within the postmaster category. Agree
2022 Payments to Contract Cleaners 11/12/2021 21-096-R22 $0 Open R - 3-- Update and communicate policies and procedures for processing and paying contract cleaner invoices, to include validating the performance of contractor custodial services under Category Management Center issued orders, and procedures for postmasters or officers-in-charge to report missed service days. Agree
2022 U.S. Postal Inspection Service Case Management of Arrests 10/27/2021 21-099-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 3-- Develop a mechanism for facilities personnel to report issues and concerns regarding mail packaging from the customer. Agree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 2-- Monitor the customer’s packaging of mail to ensure required mailing standards are followed. Agree
2021 Seamless Acceptance Mail Quality Processes 09/29/2021 21-098-R21 $0 Open R - 6-- Identify and communicate common issues and error types that result in a high rate of overturned assessments to improve the assessment process and ensure errors are accurately assessed the first time. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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