Audit Reports

The Postal Service relies on major mailers and consolidators who generate approximately $15.9 billion of the Postal Service’s revenue through marketing and other large scale mailings. Major mailers rely on PostalOne!, a complex system designed for business mailers that interfaces with 45 other Postal Service systems. PostalOne! allows business customers to begin the process of entering mail and allows for electronic access, documentation, business mail management, and payment. It is an internal and external facing site that provides automated scheduling services for drop shipment mailings, electronic documentation, postage statements, simplified mail acceptance, and verification and payment processes. The objective of this audit is to determine whether the Postal Service appropriately implemented and communicated changes to PostalOne!.