The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 6-- Analyze the expansion of the IOCS cluster sampling methodology to include other crafts, and implement a pilot as appropriate. Agree
2020 Mail Delivery and Customer Service Operations – New Orleans Central Carrier Station, New Orleans, LA 05/19/2020 20-189-R20 $0 Open R - 3-- Instruct the Postmaster, New Orleans Central Carrier Station to develop a written action plan with specific steps to ensure all supervisors at the New Orleans Central Carrier Station are trained fully and understand all aspects of their positions in order to maximize carrier efficiency and improve carrier return times. Disagree
2020 Late and Extra Trips at the Philadelphia, PA, Processing and Distribution Center 05/13/2020 20-164-R20 $0 Open R - 2-- Ensure adherance to mail clearance times in the Run Plan Generator Report. Agree
2020 Late and Extra Trips at the Philadelphia, PA, Processing and Distribution Center 05/13/2020 20-164-R20 $0 Open R - 1-- Ensure that operations have appropriate supervision to ensure Express Mail is processed timely. Agree
2020 Mail Delivery and Customer Service Issues – Foothill Station, San Jose, CA 04/23/2020 20-188-R20 $0 Open R - 2-- Conduct annual route inspections and update evaluations as needed at the Foothill Station. In addition, develop an action plan with additional strategies to reduce staffing variances. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 3-- Reinforce the use of the Contract Authoring Management System alerts through formal communications and refresher training to support the closeout process. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 1-- Reinforce contract closeout policy to the Category Management Centers, contracting officers, and system administrators through formal communications and refresher training on the closeout process. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 2-- Include closed contracts in Supply Management’s compliance review process that would consist of ensuring completion of all required closeout steps. Agree
2020 First-Line Supervisor Recruitment and Retention 04/13/2020 19SMG008HR000-R20 $16,446,581 Open R - 1-- In coordination with the Vice Presidents, Delivery Operations and Network Operations, establish and implement sufficient controls to ensure hiring officials complete their hiring activities in a timely manner. Disagree
2020 First-Line Supervisor Recruitment and Retention 04/13/2020 19SMG008HR000-R20 $0 Open R - 2-- In coordination with the Vice Presidents, Delivery and Network Operations, establish and implement an oversight mechanism to ensure district and facility officials complete and maintain hiring documentation as required. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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