The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Facility Condition Reviews - Greenfield, Maxwell, and New Palestine Post Offices 01/30/2020 20-071-R20 $0 Open R - 1-- Address all building maintenance and safety issues identified at the Greenfield, Maxwell, and New Palestine Post Offices. Agree
2020 Facility Condition Reviews - Greenfield, Maxwell, and New Palestine Post Offices 01/30/2020 20-071-R20 $0 Open R - 3-- Perform Housekeeping Inspections and ensure fire extinguishers are inspected monthly and annually at the Greenfield, Maxwell, and New Palestine Post Offices. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $0 Open R - 5-- Perform a manual review of the automated inventory process on a periodic basis and update the inventory data accordingly. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $0 Open R - 1-- Establish a network strategy to include a process to continuously monitor the information technology network, and develop enterprise-wide performance metrics and improvement targets. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $1,194,166 Open R - 2-- In coordination with Vice President, Information Technology, and Vice President, Facilities, implement a solution, such as sitewide emergency generators, to prevent network connectivity issues and adjust the configuration settings of network devices at the Sacramento Processing and Distribution Center to prevent Hot Standby Router Protocol Instability. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $0 Open R - 3-- Develop an automated process to regularly review vendor bandwidth utilization reports and upgrade bandwidth when it exceeds determined thresholds. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $0 Open R - 4-- Develop and maintain detailed Postal Service information technology network diagrams. Agree
2020 Accountable Paper and Postal Funds - Pomona, CA, Main Post Office 01/16/2020 20-113-R20 $3,551 Open R - 1-- Direct unit management at the Pomona, CA, Main Post Office to reiterate policy and procedures over the handling and security of stamp accountabilities to all unit personnel. Agree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 6-- Instruct the Postmaster, Brooklyn, and the station management to complete repairs to any remaining items identified during the audit and to escalate repair issues to the District Manager if not completed in a reasonable time. Agree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 1-- Instruct the Postmaster, Brooklyn and Williamsburg and Greenpoint Station management, to develop an action plan to ensure all mail is being delivered in a timely manner and standard operating procedures are followed for reporting delayed mail, handling of returnable mail, and collection of mail from contract postal units. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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