The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2019 Commercial Air (CAIR) Contractor Scanning 07/19/2019 NL-MT-19-001 $0 Open R - 4 -- Ensure mail clerks monitor Delta Global Service employees sort mail into the correct mail transport equipment. Agree
2019 Commercial Air (CAIR) Contractor Scanning 07/19/2019 NL-MT-19-001 $0 Open R - 5 -- Inform Delta Air Lines of contract non-compliance space issues. Agree
2019 Internal Controls Over No Sale Transactions 07/17/2019 FT-AR-19-007 $0 Open R - 1 -- Coordinate with the Vice President, Delivery and Retail Operations, to develop a nationwide policy to monitor No Sale transactions, considering the existing available reports and best practices used by area and district personnel. Agree
2019 Mail Delivery Issues - Bear Valley Station, Denver, CO 07/12/2019 DRT-AR-19-009 $0 Open R - 3 -- Review and assign the appropriate number of carriers to Bear Valley Station to ensure carriers return to the office in a timely manner. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 1 -- Coordinate with U.S. Bank Voyager to implement automated controls in the Voyager Fleet Commander Online application to: (1) prevent assignment of PINs to vendors; (2) prevent assignment of multiple PINs to employees; (3) prevent assignment of PINs without valid employee names; and (4) ensure only authorized employees are allowed to request PIN limit changes. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 2 -- Implement corrective action to: (1) deactivate PINs issued to vendors, (2) deactivate multiple PINs issued to employees or define policy for exception, (3) deactivate PINs without a valid employee name; and (4) ensure authorized approval of requests for increasing PIN purchasing limits and (5) track and monitor completion of semi-annual reviews. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $46,316,039 Open R - 3 -- Develop and implement interim controls to prevent and detect the issues noted in this report until the Voyager Fleet Commander Online application is updated. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 4 -- Reinforce to site managers, VMF managers and their designees, follow the requirements in the Voyager Fleet Card Standard Operating Procedures for issuing PINs, requesting PIN limit increases, and conducting semi-annual reviews. Agree
2019 Delivery Scanning Issues - Carmel Valley Carrier Annex 06/21/2019 DRT-AR-19-006 $0 Open R - 1 -- Instruct the unit management to ensure staff follow delivery standard operating procedures for scanning mail pieces. Agree
2019 Management Alert - [Redacted] 06/19/2019 IT-MT-19-001 $0 Open R - 2 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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