05/18/2022 |
The Postal Service’s Collection Point Management System |
White Papers |
RISC-WP-22-007 |
Delivery / Mail Processing |
05/11/2022 |
The Role of the Postal Service in Identity Verification |
White Papers |
RISC-WP-22-006 |
Security, Technology |
04/28/2022 |
Demographic Trends in Mail Access Changes and Service, 2016-2020 |
White Papers |
RISC-WP-22-005 |
Customer Service, Delivery / Mail Processing |
04/19/2022 |
Trends in New Delivery Points |
White Papers |
RISC-WP-22-004 |
Delivery / Mail Processing |
03/17/2022 |
Electric Delivery Vehicles and the Postal Service |
White Papers |
RISC-WP-22-003 |
Transportation / Vehicles |
03/07/2022 |
The Truck Driver Shortage: Implications for the Postal Service |
White Papers |
RISC-WP-22-002 |
Transportation / Vehicles |
10/08/2021 |
Views of the Postal Service As an Employer |
White Papers |
RISC-WP-22-001 |
Human Resources |
09/21/2021 |
1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System |
White Papers |
RISC-WP-21-010 |
Customer Service |
09/17/2021 |
Improving Operational Efficiency Using Informed Visibility |
White Papers |
RISC-WP-21-009 |
Customer Service |
09/02/2021 |
A Primer on Service Standards |
White Papers |
RISC-WP-21-008 |
Delivery / Mail Processing, Service Performance |
08/26/2021 |
Step into Tomorrow: The U.S. Postal Service and Emerging Technology |
White Papers |
RISC-WP-21-007 |
Technology |
08/04/2021 |
How Institutions Change |
White Papers |
RISC-WP-21-006 |
Innovation, Retail, Sales & Marketing |
06/08/2021 |
Marketers’ Perceptions of Informed Delivery and Informed Visibility |
White Papers |
RISC-WP-21-005 |
Retail, Sales & Marketing |
06/01/2021 |
Vote by Mail and the Postal Service: A Primer |
White Papers |
RISC-WP-21-004 |
Delivery / Mail Processing, Election and Political Mail |
04/12/2021 |
Revenue and Costs in the Retail Network |
White Papers |
RISC-WP-21-003 |
Cost & Pricing |