Audit recommendations that are closed.
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Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Columbus, OH Region 04/13/2022 22-052-R22 $0 Closed R - 1-- We recommend the District Manager, Ohio 2, develop a plan to ensure that all committed mail is delivered daily, all delayed mail volume is entered into the proper system, and management systematically reviews data and enforces reporting compliance at the South Columbus Station and East City Annex. Agree
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Columbus, OH Region 04/13/2022 22-052-R22 $0 Closed R - 4-- We recommend the District Manager, OHIO 2, address all building maintenance and safety issues identified at the Lewis Center Main Post Office and South Columbus Station. Agree
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Columbus, OH Region 04/13/2022 22-052-R22 $0 Closed R - 3-- We recommend the District Manager, Ohio 2, develop and execute a plan to ensure management at the Lewis Center Main Post Office and South Columbus Station reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Columbus, OH Region 04/13/2022 22-052-R22 $0 Closed R - 2-- We recommend the District Manager, Ohio 2, develop and execute a plan to ensure that employees at the Lewis Center Main Post Office, South Columbus Station, and East City Annex follow standard operating procedures for package scanning and handling, and that unit management systematically reviews scan data and enforces compliance. Agree
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Closed R - 2-- Modify the Analytics Team’s Standard Operating Procedures to require the Office of Counsel to document its approval of all predefined keywords used for proactive intelligence searches, including approval for any changes to the predefined keywords. Agree
2022 Capping Report - Mail Delivery, Customer Service, and Property Conditions Review – Select Units Portland, OR Region 03/22/2022 22-001-R22 $0 Closed R - 3-- Develop and execute a plan to ensure management at the Beaverton Main Post Office and the Parkrose and Piedmont Stations reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2022 Capping Report - Mail Delivery, Customer Service, and Property Conditions Review – Select Units Portland, OR Region 03/22/2022 22-001-R22 $0 Closed R - 4-- Develop and execute a plan to ensure management at the Vancouver Main Post office reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2022 Capping Report - Mail Delivery, Customer Service, and Property Conditions Review – Select Units Portland, OR Region 03/22/2022 22-001-R22 $0 Closed R - 2-- Develop and execute a plan to ensure that employees at the Vancouver Main Post Office follow standard operating procedures for package scanning and handling and that unit management systematically reviews scan data and enforces compliance. Agree
2022 Efficiency of Surface Transfer Center in the Southern Region 03/16/2022 21-212-R22 $0 Closed R - 3-- Reinforce the responsibility of Surface Transfer Center Coordinators to notify management responsible for Customer Supplier Agreements when mailers do not comply with their agreed upon mail separations. Disagree
2022 Air Mail Not Moving As Assigned 03/02/2022 21-130-R22 $0 Closed R - 3-- Reinforce the requirement for Postal Service liaisons conducting the monthly Delegates Assigned to Generate Growth and Evaluate Resolutions meetings to address ongoing terminal handling service issues and consult headquarters to identify potential resolutions for implementation. Agree

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