Audit recommendations that are closed.
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Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2019 Delivery Scanning Issues – Stafford Post Office, Stafford, TX 09/20/2019 DRT-AR-19-022 $0 Closed R - 1 -- Instruct unit management to ensure staff follow delivery standard operating procedures for scanning mailpieces. Agree
2019 Postage and Fee Refunds – Newport, KY, Post Office 09/18/2019 FCS-FM-19-031 $0 Closed R - 2 -- Direct the postmaster to ensure those assigned to closeout duties are formally trained to properly perform them. Agree
2019 Postage and Fee Refunds – Newport, KY, Post Office 09/18/2019 FCS-FM-19-031 $39,490 Closed R - 1 -- Direct the district marketing manager to reiterate the policies and procedures for processing exchanges and refunds to all unit personnel. Agree
2019 Mail Delivery Issues - Ypsilanti Main Post Office, Ypsilanti MI 09/11/2019 DRT-AR-19-020 $0 Closed R - 1 -- Instruct the unit management to follow delivery standard operating procedures for scanning. Agree
2019 Mail Delivery Issues - Ypsilanti Main Post Office, Ypsilanti MI 09/11/2019 DRT-AR-19-020 $0 Closed R - 3 -- Instruct unit management to follow proper retail and closeout procedures to secure stamp stock. Agree
2019 Mail Delivery and Retail Services – [Redacted], MD 09/10/2019 DRT-AR-19-019 $0 Closed R - 6 -- Instruct branch management to ensure staff follow delivery standard operating procedures for handling Certified Mail and Priority Mail Express. Agree
2019 Mail Delivery and Retail Services – [Redacted], MD 09/10/2019 DRT-AR-19-019 $0 Closed R - 1 -- Instruct branch management to follow procedures for reviewing carrier cases to identify any undelivered mail. Agree
2019 Mail Delivery and Retail Services – [Redacted], MD 09/10/2019 DRT-AR-19-019 $0 Closed R - 2 -- Instruct branch management to follow city delivery standard operating procedures for reporting delayed mail Agree
2019 Mail Delivery and Retail Services – [Redacted], MD 09/10/2019 DRT-AR-19-019 $0 Closed R - 3 -- Instruct branch management to increase oversight over staff to ensure there is adequate route coverage, increased staff availability, reduced operational delays at loading docks, and distribution-up-times are met. Agree
2019 Mail Delivery and Retail Services – [Redacted], MD 09/10/2019 DRT-AR-19-019 $0 Closed R - 4 -- Instruct branch management to coordinate with vehicle maintenance facility personnel to increase the number of parking spaces available to carriers immediately behind the loading dock area during the morning vehicle loading times. Agree

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