OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Fiscal Year 2022 Capping Report - Mail Delivery, Customer Service, and Property Condition Reviews - Central Area	03/20/2023	Audit Reports	Service Performance, Retail, Sales & Marketing, Facilities, Delivery / Mail Processing
Image	Capping Report – Efficiency of Selected Processes at Select Retail Units, Massachusetts-Rhode Island District	02/15/2023	Audit Reports	Retail, Sales & Marketing, Delivery / Mail Processing
Image	The Postal Service in the 21st Century: A Recent History	01/11/2023	White Papers	Delivery / Mail Processing
Image	Delivery Operations – Undelivered and Partially Delivered Routes	12/16/2022	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, New Jersey District	12/02/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Field Operations Review
Image	Fiscal Year 2023 Peak Season Preparedness	11/14/2022	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Milwaukee, WI Region	10/17/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Field Operations Review
Image	The Value of the Postal Service’s Retail Network for Small Businesses	10/11/2022	White Papers	Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing
Image	Alaska Mail Services	09/28/2022	Audit Reports	Transportation / Vehicles, Delivery / Mail Processing
Image	Changes in Mail Mix: Implications for Carriers’ Physical Health	09/26/2022	White Papers	Delivery / Mail Processing