Capping Report – Efficiency of Selected Processes at Select Retail Units, Massachusetts-Rhode Island District
Background
This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the Massachusetts-Rhode Island (MA-RI) District. These retail units include Fort Point Station, Woburn Post Office, and Norwood Post Office in the MA-RI District of the Atlantic Area. We previously issued interim reports to district management for each of these retail units regarding the conditions we identified.