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Reports
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
|
|
Fiscal Year 2025 Peak Season Preparedness | Audit Reports | Customer Service, Delivering for America, Service | |
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Sending It Back: Reverse Logistics and the U.S. Postal Service | White Papers | Customer Service, Strategy & Investments | |
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Oversight of the Retail Lobby Customer Experience in New York 1 District | Audit Reports | Customer Service, Delivering for America, Service | |
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Delivery and Customer Service in Colorado Mountain Towns | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service | |
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U.S. Postal Service’s Plans to Resolve Post Office Suspensions | Audit Reports | Facilities, Customer Service | |
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The International Package Market – Trends and Opportunities for the Postal Service | White Papers | Strategy & Investments, Innovation, Customer Service | |
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Package Tracking Messaging | Audit Reports | Technology, Delivery / Mail Processing, Customer Service | |
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Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA | Audit Reports | Service Performance, Customer Service, Field Operations Review | |
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The Value of the Postal Service’s Retail Network for Small Businesses | White Papers | Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing | |
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Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review |