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Reports
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
|
|
Distribution of Repair and Maintenance Resources | Audit Reports | Delivering for America, Financial Impacts, Delivery / Mail Processing, Retail, Sales & Marketing | |
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Postal Service Investment and Interest Rate Risk | Audit Reports | Cost & Pricing, Delivering for America, Financial Impacts | |
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|
Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA | Audit Reports | Service Performance, Customer Service, Field Operations Review | |
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|
The Value of the Postal Service’s Retail Network for Small Businesses | White Papers | Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing | |
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Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review | |
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Assumptions and Metrics Underlying the Delivering for America 10-Year Plan | Audit Reports | Delivering for America, Financial Impacts, Delivery / Mail Processing, Retail, Sales & Marketing | |
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Demographic Trends in Mail Access Changes and Service, 2016-2020 | White Papers | Delivery / Mail Processing, Customer Service | |
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Hearing Before the House Subcommittee on Government Operations | Congressional Testimonies | Delivery / Mail Processing, Customer Service | |
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Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV | Audit Reports | Customer Service, Delivery / Mail Processing, Service Performance | |
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1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System | White Papers | Customer Service |