OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region	07/28/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Indianapolis, IN	06/22/2022	Audit Reports	Service Performance, Facilities, Delivery / Mail Processing, Field Operations Review
Image	Mail Delivery, Customer Service, and Property Conditions Reviews – Select Units, San Diego, CA Region	05/16/2022	Audit Reports	Service Performance, Facilities, Field Operations Review
Image	Demographic Trends in Mail Access Changes and Service, 2016-2020	04/28/2022	White Papers	Delivery / Mail Processing, Customer Service
Image	Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Columbus, OH Region	04/13/2022	Audit Reports	Service Performance, Facilities, Delivery / Mail Processing, Field Operations Review
Image	Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Portland, OR Region	03/22/2022	Audit Reports	Service Performance, Facilities, Delivery / Mail Processing, Field Operations Review
Image	Hearing Before the House Subcommittee on Government Operations	02/14/2022	Congressional Testimonies	Delivery / Mail Processing, Customer Service
Image	Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV	10/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System	09/21/2021	White Papers	Customer Service
Image	Improving Operational Efficiency Using Informed Visibility	09/17/2021	White Papers	Customer Service