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| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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Communication of Local Changes to Priority Mail Express Service | Audit Reports | Customer Service, Delivery / Mail Processing, Service Performance | |
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Service Performance of Election and Political Mail During the 2024 General Election | Audit Reports | Delivering for America, Service, Election and Political Mail, Service Performance | |
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Fiscal Year 2025 Peak Season Preparedness | Audit Reports | Customer Service, Delivering for America, Service | |
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Election Mail Readiness for the 2024 General Election | Audit Reports | Delivering for America, Service, Election and Political Mail, Service Performance | |
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Sending It Back: Reverse Logistics and the U.S. Postal Service | White Papers | Customer Service, Strategy & Investments | |
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Oversight of the Retail Lobby Customer Experience in New York 1 District | Audit Reports | Customer Service, Delivering for America, Service | |
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Delivery and Customer Service in Colorado Mountain Towns | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service | |
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Fiscal Year 2024 Peak Mailing Season Preparedness | Audit Reports | Delivering for America, Service, Election and Political Mail, Service Performance | |
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U.S. Postal Service’s Plans to Resolve Post Office Suspensions | Audit Reports | Facilities, Customer Service | |
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The International Package Market – Trends and Opportunities for the Postal Service | White Papers | Strategy & Investments, Innovation, Customer Service |