Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Fiscal Year 2022 Capping Report - Mail Delivery, Customer Service, and Property Condition Reviews - Central Area	03/20/2023	Audit Reports	Service Performance, Retail, Sales & Marketing, Facilities, Delivery / Mail Processing
Image	Capping Report – Efficiency of Selected Processes at Select Retail Units, Massachusetts-Rhode Island District	02/15/2023	Audit Reports	Retail, Sales & Marketing, Delivery / Mail Processing
Image	The Postal Service in the 21st Century: A Recent History	01/11/2023	White Papers	Delivery / Mail Processing
Image	Delivery Operations – Undelivered and Partially Delivered Routes	12/16/2022	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, New Jersey District	12/02/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Field Operations Review
Image	Fiscal Year 2023 Peak Season Preparedness	11/14/2022	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Milwaukee, WI Region	10/17/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Field Operations Review
Image	The Value of the Postal Service’s Retail Network for Small Businesses	10/11/2022	White Papers	Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing
Image	Alaska Mail Services	09/28/2022	Audit Reports	Transportation / Vehicles, Delivery / Mail Processing
Image	Changes in Mail Mix: Implications for Carriers’ Physical Health	09/26/2022	White Papers	Delivery / Mail Processing