Never underestimate your role in safeguarding America’s trust in the U.S. Postal Service. While we get ideas for new work from various sources, including Congressional requests and mainstream media reporting, the most prominent avenue for reporting fraud, waste, and abuse within USPS is the OIG Hotline. In the first half of fiscal year 2023, we received 88,691 Hotline contacts alone.
Postal Service flats have a problem. As a group, they don’t cover their costs. Last year, they collectively lost about $630 million. First, what are flats? They are not European apartments or a type of shoe. In the postal context, “flats” are large mailpieces between the size of a typical letter and a thicker parcel. Full-size envelopes, magazines, and catalogs are all considered flats. It’s a very popular format.
Our New Oversight Role Over the Postal Regulatory Commission
You may have seen we recently published our first audit report on the Postal Regulatory Commission (PRC). It’s a first because we only gained responsibility for oversight of the PRC on October 3, 2022. Why the recent change and what does it mean in terms of our work? The PRC had its own Office of Inspector General (OIG) from 2007 through October 2, 2022. While much smaller than our office, its mission was similar — to provide oversight aimed at promoting efficiency and detecting fraud
Post Offices & Retail Network
The Postal Service operates more than 31,000 retail facilities across the country. This is a huge network, larger than Subway, McDonald’s, or Starbucks. With so many facilities, it’s only natural that serious problems will occasionally interfere with operations.
Every six months as required by the IG Act, the USPS OIG publishes its Semiannual Report to Congress, or SARC. This report is your one-stop shop to get an overview of our work! Hot off the presses, this year’s Spring SARC details what the OIG has been up to in the first half of this fiscal year. From October 2022 through March 2023, we completed 58 audits and white papers, which resulted in 131 recommendations and nearly $259 million in financial impact. These reports covered a wide range of