“Undercover Boss,” a CBS show that began airing in February, follows Chief Executive Officers (CEOs) as they go undercover to work primarily in lower-level positions in their own companies. Beyond its entertainment value, the episodes have exposed a significant disconnect between senior management and employees. While featured CEO’s have not recently, if ever, worked in entry-level positions in their companies; in contrast, the Postal Service has a proud history of promoting from within. Many of its current officers have carried mail, sold stamps, or worked in mail processing plants.
As the infographic indicates, it was a busy six-month period for us. The number of published reports in this period reflects a return to business as usual after the partial government shutdown in early 2019 delayed release of some reports until the second half of the fiscal year.