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Controls Over Contract Labor Hours |
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Audit Reports |
Contracting, Human Resources |
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Peak Season Hiring |
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Audit Reports |
Human Resources, Service Performance |
|
Fiscal Year 2020 Board of Governors’ Expenditures |
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Audit Reports |
Finance |
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1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System |
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White Papers |
Customer Service |
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Manual Mail Processing Efficiency |
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Audit Reports |
Service Performance, Delivery / Mail Processing |
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Nationwide Service Performance |
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Audit Reports |
Delivery / Mail Processing, Service Performance |
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Improving Operational Efficiency Using Informed Visibility |
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White Papers |
Customer Service |
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Management Alert – Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services |
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Audit Reports |
Transportation / Vehicles, Service Performance |
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Independent Report to OPM on Employee Benefits, Withholdings, Contributions, and More |
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Audit Reports |
Human Resources |
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Property Condition Review – Menlo Park, Excelsior, and Sutter Street Post Offices in California |
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Audit Reports |
Facilities |