Reports

	Report Title	Date	Report Type	Category
Image	Assessing the Effectiveness of Domestic Competitive Negotiated Service Agreements	05/03/2019	White Papers	Retail, Sales & Marketing
Image	Advertising Mail: Mail Mix Matters	04/15/2019	White Papers	Retail, Sales & Marketing
Image	Advertising Effectiveness and Age	02/25/2019	White Papers	Retail, Sales & Marketing
Image	Tort Claims Management – Capital and Houston Districts	11/26/2018	Audit Reports	Retail, Sales & Marketing
Image	Using Mail to Build Brands	09/05/2018	White Papers	Retail, Sales & Marketing
Image	Change of Address Identity Verification Internal Controls	08/24/2018	Audit Reports	Retail, Sales & Marketing
Image	Business Customer Retention Strategies	05/17/2018	Audit Reports	Retail, Sales & Marketing
Image	Tort Claims Management – Western Area	05/08/2018	Audit Reports	Retail, Sales & Marketing
Image	Transactional Mail: Implications for the Postal Service	04/16/2018	White Papers	Retail, Sales & Marketing
Image	Autonomous Mobile Robots and the Postal Service	04/09/2018	White Papers	Innovation