Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Improving Operational Efficiency Using Informed Visibility	09/17/2021	White Papers	Customer Service
Image	Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE	07/22/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	“As Needed” Highway Contract Routes	07/16/2021	Audit Reports	Delivering for America, Service, Service Performance, Transportation / Vehicles
Image	Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH	06/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Terminal Handling Services – Denver, CO	06/04/2021	Audit Reports	Delivering for America, Service, Service Performance, Transportation / Vehicles
Image	Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA	05/25/2021	Audit Reports	Customer Service, Service Performance
Image	Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic	04/09/2021	White Papers	Customer Service
Image	Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI	03/16/2021	Audit Reports	Customer Service, Delivery / Mail Processing
Image	Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL	02/01/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC	01/19/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance