Maryland District: Delivery Operations in the Baltimore Area
During the week of April 13, 2026, we performed a self-initiated audit at the Baltimore Processing and Distribution Center (P&DC) and four delivery units serviced by the P&DC. The delivery units included the Hampden Roland Park Station, Loch Raven Branch, Nottingham Branch, and Raspenburg Station.
We issued individual reports for the four delivery units and the P&DC. We will also issue another report summarizing the results of our audits of all four delivery units with specific recommendations for management.
The audit team identified deficiencies in four areas we reviewed affecting mail delivery and property conditions at the delivery units.
|
Controls Reviewed |
Deficiencies Identified – Yes or No |
|||
|---|---|---|---|---|
|
Hampden Roland Park Station |
Loch Raven Branch |
Nottingham Branch |
Raspenburg Station |
|
| Delayed Mail |
Yes |
Yes |
Yes |
Yes |
| Package Scanning |
Yes |
Yes |
No |
No |
| Arrow Keys |
Yes |
Yes |
Yes |
Yes |
| Carrier Separations and Transfers |
No |
No |
No |
No |
| Voyager Card Transactions |
No |
No |
No |
Yes |
| Property Conditions |
Yes |
Yes |
Yes |
Yes |
| Package Separations |
No |
No |
No |
No |
We also identified deficiencies in five areas we reviewed that affected the efficiency of operations or safety and security at the Baltimore P&DC.
|
Audit Area |
Issues Identified |
|---|---|
|
Baltimore P&DC |
|
| Clearance Times |
|
| Delayed Mail |
X |
| Late, Canceled, and Extra Outbound Trips |
X |
| Scan Compliance |
X |
| Scanner Accountability |
X |
| Security of Registry Items |
|
| Safety and Security |
X |
