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Audit Reports

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Audit Reports
Category: Service Performance, Facilities

Mail Delivery, Customer Service, and Property Conditions Review – Stockbridge Main Post Office, Stockbridge, GA


This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Stockbridge Main Post Office (MPO) in Stockbridge, GA. The Stockbridge MPO is in the Georgia District of the Southern Area and services ZIP Codes 30273 and 30281. These ZIP Codes serve about 80,403 people in a predominantly urban area. We judgmentally selected the Stockbridge MPO based on the number of Stop-the-Clock scans occurring at the delivery unit, rather than at the customer’s point of delivery, and indicators for undelivered mail.