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Audit Reports

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    Princeton Branch Homestead Florida Cover
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Audit Reports
Category: Service Performance

Mail Delivery, Customer Service, and Property Conditions Review – Princeton Branch, Homestead, FL


This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Princeton Branch in Homestead, FL. The Princeton Branch is in the Florida 3 District of the Southern Area and services ZIP Codes 33031, 33032, and 33039. These ZIP Codes serve about 42,137 people in a predominantly urban area. This delivery unit has 14 rural routes and 11 city routes. We judgmentally selected the Princeton Branch based on the number of Customer 360 and Informed Delivery contacts associated with the unit, and Stop-the-Clock scans performed at the unit.