To protect the mail and to maintain the integrity of postal processes and personnel, the Postal Service relies on the investigative efforts of OIG special agents. These special agents – federal law enforcement officers investigate internal crimes and fraud against the Postal Service. Their efforts contribute to safeguarding the Postal Service’s revenue and assets and help deter postal crimes, ultimately helping to maintain a stable and sound Postal Service.
Special agents stationed in 100 offices nationwide conduct investigations in the following program areas:
Special agents also investigate bribery, kickbacks, extortion, conflicts of interest, and allegations against Postal Service executives. In addition, the Office of Investigations combats fraud and theft through the Countermeasures Directorate’s crime prevention efforts.
As the infographic indicates, it was a busy six-month period for us. The number of published reports in this period reflects a return to business as usual after the partial government shutdown in early 2019 delayed release of some reports until the second half of the fiscal year.
The...
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By its very nature, the U.S. Postal Service is a labor-intensive organization. In fact, labor makes up three-quarter of total postal costs — or $57 billion.
Controlling these costs is essential to the long-term viability of the postal system. That’s why our latest...
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You get what you pay for with Priority Mail Express, the U.S. Postal Service’s fastest mail product. It’s not cheap, but it comes with a money-back guarantee should USPS fall short of the promised one- or two-day delivery.
The nationwide service performance goal for Priority Mail Express...
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The Postal Service uses Highway Contract Routes (HCRs), which are contracted supplier operated routes, to transport mail and equipment between Postal Service plants, post offices, or other designated points that receive or dispatch mail. An extra trip is an infrequent, additional trip for an...
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Since 2014, the Postal Service has deployed Small Package Sorting System (SPSS) machines to address capacity shortfalls at processing facilities. The Postal Service reported shipping and package volume has increased 53 percent since 2014. The SPSS machine was designed to provide automated...
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