Background

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Logan Station in Philadelphia, PA. The Logan Station is in the Delaware – Pennsylvania 2 District of the Atlantic Area and services ZIP Codes 19126 and 19141. These ZIP Codes serve about 48,708 people in an urban area. This delivery unit has 28 city routes. We judgmentally selected the Logan Station based on the number of Stop-the-Clock scans occurring at the delivery unit, rather than at the customer’s point of delivery, and i­­ndicators for undelivered mail.