Mail Delivery, Customer Service, and Property Conditions – Beaverton Main Post Office, Beaverton, OR
Background
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Beaverton Main Post Office in Beaverton, OR (Project Number 22-031). The Beaverton Main Post Office is in the Idaho-Montana-Oregon District of the WestPac Area. The post office services ZIP Codes 97005 and 97008. There are about 54,806 people living in these ZIP Codes, which are considered urban communities. We chose the Beaverton Main Post Office based on the number of stop-the-clock3 (STC) scans occurring at the delivery unit, rather than at the customer’s delivery address.
Objective, Scope, and Methodology
Our objective was to evaluate mail delivery, customer service, and property conditions at the Beaverton Main Post Office in Beaverton, OR.