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Management Alert – Retail Customer Service Management Alert |
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Audit Reports |
Customer Service |
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Management Alert – Lack of Service Standard Change Information in Area Mail Processing Feasibility Studies |
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Audit Reports |
Delivery / Mail Processing |
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Revenue Protection Rules |
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Audit Reports |
Finance |
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Dormant Advance Deposit Permit Accounts |
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Audit Reports |
Finance |
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Highway Contract Route Electronic Payment Process |
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Audit Reports |
Contracting |
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Management Alert – Manual Package Counting and Conversion Factors |
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Audit Reports |
Delivery / Mail Processing |
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Voyager Card Program – Capping Report |
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Audit Reports |
Innovation |
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The Postal Service Customers of the Future |
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White Papers |
Customer Service |
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Suitability of Rail Transportation – New Jersey Network Distribution Center |
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Audit Reports |
Transportation / Vehicles |
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Voyager Card Program for Highway Contract Routes — Pooling Policy Concerns and Related Overpayments |
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Audit Reports |
Contracting |