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DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.
This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.
You may also submit FOIA requests, however we cannot respond until the government reopens.
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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                                                                                        Nationwide Service Performance | Audit Reports | Delivery / Mail Processing, Service Performance | |
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 | 
                                                                                        Service Performance – First‑Class Single Piece Letter Mail | Audit Reports | Delivery / Mail Processing, Retail, Sales & Marketing, Service Performance | |
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 | 
                                                                                        A Primer on Service Standards | White Papers | Service Performance, Delivery / Mail Processing | |
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               | 
                                                                                        Mail Operations at the Mid Carolina, NC, Processing and Distribution Center | Audit Reports | Delivery / Mail Processing, Service Performance | |
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 | 
                                                                                        Embargoes and Redirections at U.S. Postal Service Processing Facilities | Audit Reports | Delivery / Mail Processing, Service Performance | |
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               | 
                                                                                        Mail Operations at the Raleigh, NC, Processing and Distribution Center | Audit Reports | Delivery / Mail Processing, Service Performance | |
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 | 
                                                                                        Plant Load Agreements – New Jersey District | Audit Reports | Retail, Sales & Marketing | |
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               | 
                                                                                        Passport Application Acceptance Operations | Audit Reports | Retail, Sales & Marketing | |
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 | 
                                                                                        How Institutions Change | White Papers | Retail, Sales & Marketing, Innovation | |
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               | 
                                                                                        Mail Operations at the Denver, CO, Processing and Distribution Center | Audit Reports | Delivery / Mail Processing, Service Performance |