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Reports

Report Title Date Report Type Category
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Sending It Back Reverse Logistics Cover
Sending It Back: Reverse Logistics and the U.S. Postal Service White Papers Customer Service, Strategy & Investments
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Oversight of the Retail Lobby Customer Experience New York 1 District Cover
Oversight of the Retail Lobby Customer Experience in New York 1 District Audit Reports Customer Service, Delivering for America, Service
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Electric Vehicles Supply Management Cover
Fleet Modernization – Electric Vehicle Charging Stations Acquisition Audit Reports Delivering for America, Sustainability Efforts, Strategy & Investments, Transportation / Vehicles
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Delivery and Customer Service in Colorado Mountain Towns Cover
Delivery and Customer Service in Colorado Mountain Towns Audit Reports Service Performance, Delivery / Mail Processing, Customer Service
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photo of closed storefront
U.S. Postal Service’s Plans to Resolve Post Office Suspensions Audit Reports Facilities, Customer Service
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cover image: Illustration of the International Package Market.
The International Package Market – Trends and Opportunities for the Postal Service White Papers Strategy & Investments, Innovation, Customer Service
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Package Tracking Messaging cover
Package Tracking Messaging Audit Reports Technology, Delivery / Mail Processing, Customer Service
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Next Generation Delivery Vehicle Aquisition Cover
Next Generation Delivery Vehicles – Environmental Impact Statement Audit Reports Delivering for America, Sustainability Efforts, Delivery / Mail Processing, Retail, Sales & Marketing
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22-181-R23
Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA Audit Reports Service Performance, Customer Service, Field Operations Review
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22-045-R23 Report Thumbnail
Vehicle Maintenance Facility Preparedness for Next Generation Delivery Vehicles Audit Reports Delivering for America, Sustainability Efforts, Retail, Sales & Marketing, Service Performance