OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Delivery and Customer Service in Colorado Mountain Towns	12/05/2023	Audit Reports	Service Performance, Delivery / Mail Processing, Customer Service
Image	The Path Forward for the Postal Service Loyalty Program	09/14/2023	Audit Reports	Delivering for America, Financial Impacts, Retail, Sales & Marketing
Image	Return on Investment for Capital Projects	09/05/2023	Audit Reports	Cost & Pricing, Delivering for America, Financial Impacts, Finance
Image	Flats Cost Coverage	06/29/2023	Audit Reports	Cost & Pricing, Delivering for America, Financial Impacts, Finance, Human Resources
Image	U.S. Postal Service’s Plans to Resolve Post Office Suspensions	05/17/2023	Audit Reports	Facilities, Customer Service
Image	The International Package Market – Trends and Opportunities for the Postal Service	05/15/2023	White Papers	Strategy & Investments, Innovation, Customer Service
Image	Package Tracking Messaging	05/11/2023	Audit Reports	Technology, Delivery / Mail Processing, Customer Service
Image	Late Trip Payment Process for Highway Contract Routes	04/25/2023	Audit Reports	Delivering for America, Financial Impacts
Image	Distribution of Repair and Maintenance Resources	04/20/2023	Audit Reports	Delivering for America, Financial Impacts, Delivery / Mail Processing, Retail, Sales & Marketing
Image	Postal Service Investment and Interest Rate Risk	01/18/2023	Audit Reports	Cost & Pricing, Delivering for America, Financial Impacts