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Report Title | Date | Report Type | Category | |
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What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation | White Papers | Customer Service | |
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The Postal Service’s Role as Infrastructure | White Papers | Strategy & Investments | |
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Guiding Principles for a New Universal Service Obligation | White Papers | Customer Service | |
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Management Alert – Retail Customer Service Management Alert | Audit Reports | Customer Service | |
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The Postal Service Customers of the Future | White Papers | Customer Service | |
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Customer Retention | Audit Reports | Customer Service | |
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eCommerce Customer Registration | Audit Reports | Customer Service | |
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Package Services: Get Ready, Set, Grow! | White Papers | Strategy & Investments | |
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Environmental Compliance Review Closeout Process | Audit Reports | Strategy & Investments | |
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International Postal Big Data: Discussion Forum Recap | Other | Strategy & Investments |