Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC	01/19/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Katy Carrier Annex, Katy, TX	12/15/2020	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Delivery and Customer Service Operations – New Hampshire	12/14/2020	Audit Reports	Customer Service, Service Performance
Image	Generation Z and the Mail	09/21/2020	White Papers	Retail, Sales & Marketing
Image	Next Generation Connectivity: Postal Service Roles in 5G and Broadband Deployment	09/14/2020	White Papers	Retail, Sales & Marketing
Image	Plant Load Agreements – Santa Ana District	08/13/2020	Audit Reports	Retail, Sales & Marketing
Image	Informed Delivery Sign-Up Communication and Implementation	07/24/2020	Audit Reports	Retail, Sales & Marketing
Image	Mercury Mailability Communication and Implementation	07/17/2020	Audit Reports	Retail, Sales & Marketing
Image	Mail Delivery and Customer Service Operations – New Orleans Central Carrier Station, New Orleans, LA	05/19/2020	Audit Reports	Customer Service, Service Performance
Image	Reevaluating the Universal Service Obligation	05/06/2020	White Papers	Service Performance, Customer Service