OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Delivery and Customer Service Operations – New Hampshire	12/14/2020	Audit Reports	Customer Service, Service Performance
Image	Generation Z and the Mail	09/21/2020	White Papers	Retail, Sales & Marketing
Image	Next Generation Connectivity: Postal Service Roles in 5G and Broadband Deployment	09/14/2020	White Papers	Retail, Sales & Marketing
Image	Plant Load Agreements – Santa Ana District	08/13/2020	Audit Reports	Retail, Sales & Marketing
Image	Informed Delivery Sign-Up Communication and Implementation	07/24/2020	Audit Reports	Retail, Sales & Marketing
Image	Mercury Mailability Communication and Implementation	07/17/2020	Audit Reports	Retail, Sales & Marketing
Image	Mail Delivery and Customer Service Operations – New Orleans Central Carrier Station, New Orleans, LA	05/19/2020	Audit Reports	Customer Service, Service Performance
Image	Reevaluating the Universal Service Obligation	05/06/2020	White Papers	Service Performance, Customer Service
Image	Management of Postal Zones	03/25/2020	Audit Reports	Retail, Sales & Marketing
Image	National Operational Assessment – Customer Service and Delivery Operations	12/12/2019	Audit Reports	Customer Service