OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Capping Report – Efficiency of Selected Processes at Select Retail Units, Texas 1 District	07/22/2022	Audit Reports	Delivery / Mail Processing, Facilities, Retail, Sales & Marketing
Image	Free Matter for the Blind	07/22/2022	Audit Reports	Retail, Sales & Marketing, Service Performance
Image	Assumptions and Metrics Underlying the Delivering for America 10-Year Plan	07/06/2022	Audit Reports	Delivering for America, Financial Impacts, Delivery / Mail Processing, Retail, Sales & Marketing
Image	Negotiated Service Agreement and Customer Compliance Capping Report	06/03/2022	Audit Reports	Retail, Sales & Marketing, Service Performance
Image	San Francisco International Service Center Closure	05/13/2022	Audit Reports	Delivery / Mail Processing, Retail, Sales & Marketing
Image	Retail Systems Continuity of Operations	05/05/2022	Audit Reports	Retail, Sales & Marketing
Image	Demographic Trends in Mail Access Changes and Service, 2016-2020	04/28/2022	White Papers	Delivery / Mail Processing, Customer Service
Image	City Delivery Operations – Nationwide Route Management	02/17/2022	Audit Reports	Retail, Sales & Marketing
Image	Hearing Before the House Subcommittee on Government Operations	02/14/2022	Congressional Testimonies	Delivery / Mail Processing, Customer Service
Image	Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV	10/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance