Reports

	Report Title	Date	Report Type	Category
Image	Guiding Principles for a New Universal Service Obligation	11/17/2014	White Papers	Customer Service
Image	Management Alert – Retail Customer Service Management Alert	10/17/2014	Audit Reports	Customer Service
Image	The Postal Service Customers of the Future	09/29/2014	White Papers	Customer Service
Image	Customer Retention	09/25/2014	Audit Reports	Customer Service
Image	Revenue Plan and Sales Targets	09/08/2014	Audit Reports	Retail, Sales & Marketing
Image	eCommerce Customer Registration	08/15/2014	Audit Reports	Customer Service
Image	Advertising and Consulting Supplier Selection Process	06/11/2014	Audit Reports	Retail, Sales & Marketing
Image	What America Wants and Needs from the Postal Service	02/18/2014	White Papers	Customer Service
Image	Self-Service Kiosks	01/22/2014	Audit Reports	Retail, Sales & Marketing
Image	Relationship Between Business Connect and Post Office Performance	12/09/2013	Audit Reports	Retail, Sales & Marketing