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Reports

	Report Title	Date	Report Type	Category
Image	Retail Systems Software Deployment and Functionality	03/13/2015	Audit Reports	Retail, Sales & Marketing
Image	Utilization of Marketing and Sales Data for Executives	03/04/2015	Audit Reports	Retail, Sales & Marketing
Image	What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation	02/23/2015	White Papers	Customer Service
Image	Will the Check Be in the Mail? An Examination of Paper and Electronic Transactional Mail	02/09/2015	White Papers	Retail, Sales & Marketing
Image	Window Retail Customer Service	01/29/2015	Audit Reports	Retail, Sales & Marketing
Image	The Value of the U.S. Postal Service Brand	01/28/2015	White Papers	Retail, Sales & Marketing
Image	Guiding Principles for a New Universal Service Obligation	11/17/2014	White Papers	Customer Service
Image	Management Alert – Retail Customer Service Management Alert	10/17/2014	Audit Reports	Customer Service
Image	The Postal Service Customers of the Future	09/29/2014	White Papers	Customer Service
Image	Customer Retention	09/25/2014	Audit Reports	Customer Service