OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Function 4 Efficiency in the Colorado/ Wyoming District	12/08/2016	Audit Reports	Customer Service
Image	Omaha, NE, Processing and Distribution Center Customer Service Performance	09/23/2016	Audit Reports	Customer Service, Service Performance
Image	Customer Service Operations in the Capital and Northern Virginia Districts	08/25/2016	Audit Reports	Customer Service
Image	Delivery and Customer Service Operations - Austin-McNeil Station	07/14/2016	Audit Reports	Customer Service, Service Performance
Image	Mailed Samples Market	06/01/2016	Audit Reports	Retail, Sales & Marketing
Image	Approved Shippers Pricing and Customer Service	05/31/2016	Audit Reports	Retail, Sales & Marketing
Image	Advertising Mail Future Prospects in Five Scenarios	05/09/2016	White Papers	Retail, Sales & Marketing
Image	Function 4 Customer Service-Connecticut Valley District	04/13/2016	Audit Reports	Customer Service
Image	Passport to Excellence	04/11/2016	White Papers	Retail, Sales & Marketing
Image	Modernizing the Postal Money Order	04/04/2016	White Papers	Retail, Sales & Marketing