Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Oversight of the Retail Lobby Customer Experience in New York 1 District	03/18/2024	Audit Reports	Customer Service, Delivering for America
Image	Parcel Return Service - Consolidator Payment and Refund Errors	01/09/2024	Audit Reports	Retail, Sales & Marketing
Image	Electric Vehicle Supply Equipment Acquisition – Testing, Performance, and Contract Oversight	12/29/2023	Audit Reports	Delivering for America, Strategy & Investments, Transportation / Vehicles
Image	Delivery and Customer Service in Colorado Mountain Towns	12/05/2023	Audit Reports	Service Performance, Delivery / Mail Processing, Customer Service
Image	Fiscal Year 2023 Selected Financial Activities and Accounting Records	12/04/2023	Audit Reports	Strategy & Investments, Finance
Image	Serving America: Contract Postal Unit and Village Post Office Operations	10/20/2023	Audit Reports	Delivering for America, Retail, Sales & Marketing, Service Performance
Image	Business Reply Mail Operations	10/10/2023	Audit Reports	Service Performance, Retail, Sales & Marketing
Image	Internal Controls Over the Annual Capital Property Review	09/29/2023	Audit Reports	Service Performance, Retail, Sales & Marketing
Image	Postal Service Customer Experience - Delivery Surveys	09/27/2023	Audit Reports	Retail, Sales & Marketing
Image	The Path Forward for the Postal Service Loyalty Program	09/14/2023	Audit Reports	Delivering for America, Retail, Sales & Marketing